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Digital Product Manager(m/w/x)
Defining digital product vision and enhancing user experience for B2B service operations. 5-10+ years digital product management experience required. Agile product management, stakeholder leadership, and customer-facing digital solution delivery.
Requirements
- 5–10+ years digital product management, service digitalization, or customer platform leadership
- Experience in B2B service environments or industrial/service operations
- Proven track record delivering customer-facing digital solutions
- Strong business and service process understanding
- Agile product management and stakeholder leadership
- Data-driven mindset
- Exposure to AI, automation or connected services
- Ability to operate in international matrix organization
- Master’s degree in business, engineering, digital or equivalent
- English C1
- German and/or French is a plus
Tasks
- Lead digital product strategy and development
- Oversee end-to-end lifecycle of digital products
- Enhance user experience and operational efficiency
- Define and maintain digital product vision
- Identify opportunities for digital process improvement
- Build and manage a value-driven product roadmap
- Develop business cases and KPIs
- Monitor product performance and drive improvements
- Focus on customer satisfaction and operational impact
- Lead agile development cycles
- Translate business needs into product requirements
- Define and contribute to testing strategy and scope
- Ensure integration with enterprise platforms
- Act as key interface between service teams and digital functions
- Support deployment and adoption of new solutions
- Lead rollout of new functionalities
- Train local teams in countries
- Contribute to service transformation initiatives
- Design seamless omnichannel self-service journeys
- Capture user feedback and data insights
- Refine product strategy based on feedback
Work Experience
- 5 years
Education
- Master's degree
Languages
- English – Business Fluent
- German – Basic
- French – Basic
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Digital Product Manager(m/w/x)
Defining digital product vision and enhancing user experience for B2B service operations. 5-10+ years digital product management experience required. Agile product management, stakeholder leadership, and customer-facing digital solution delivery.
Requirements
- 5–10+ years digital product management, service digitalization, or customer platform leadership
- Experience in B2B service environments or industrial/service operations
- Proven track record delivering customer-facing digital solutions
- Strong business and service process understanding
- Agile product management and stakeholder leadership
- Data-driven mindset
- Exposure to AI, automation or connected services
- Ability to operate in international matrix organization
- Master’s degree in business, engineering, digital or equivalent
- English C1
- German and/or French is a plus
Tasks
- Lead digital product strategy and development
- Oversee end-to-end lifecycle of digital products
- Enhance user experience and operational efficiency
- Define and maintain digital product vision
- Identify opportunities for digital process improvement
- Build and manage a value-driven product roadmap
- Develop business cases and KPIs
- Monitor product performance and drive improvements
- Focus on customer satisfaction and operational impact
- Lead agile development cycles
- Translate business needs into product requirements
- Define and contribute to testing strategy and scope
- Ensure integration with enterprise platforms
- Act as key interface between service teams and digital functions
- Support deployment and adoption of new solutions
- Lead rollout of new functionalities
- Train local teams in countries
- Contribute to service transformation initiatives
- Design seamless omnichannel self-service journeys
- Capture user feedback and data insights
- Refine product strategy based on feedback
Work Experience
- 5 years
Education
- Master's degree
Languages
- English – Business Fluent
- German – Basic
- French – Basic
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
Viessmann Holding International GmbH
Industry
Other
Description
Das Unternehmen ist ein weltweit führender Anbieter für effiziente und systemische Klima- und erneuerbare Energielösungen für den Wohn- und Gewerbesektor.
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