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MAMarkel Insurance SE

Deputy Head of Claims DACH(m/w/x)

München, Köln
Full-timeOn-siteSenior

Leading the DACH Claims function for a global insurance holding company, managing end-to-end claims journey and driving performance. Senior leadership experience with deep technical knowledge and a legal background required. Modern office environment, additional local benefits.

Requirements

  • Senior leadership experience in Claims
  • Deep technical knowledge across multiple lines of business, ideally including liability and financial lines
  • Track record of leading large Claims operations across multiple jurisdictions
  • Legal background
  • Understanding of regulatory environments within DACH region
  • Experience driving organizational change, including digital and operational change
  • Collaborator management skills, influencing at executive level
  • Broker and client relationship management experience
  • Commercial approach balancing customer outcomes and profitability
  • Excellent written and verbal communication skills
  • Fluency in German and English essential
  • Positive attitude and collaborative work ethic
  • Legal right to live and work in Germany

Tasks

  • Lead and develop the DACH Claims function
  • Drive a high-performance, collaborative culture
  • Manage the end-to-end Claims journey
  • Ensure excellent service delivery and technical accuracy
  • Deliver strong financial and operational performance
  • Control indemnity and manage expenses
  • Build trusted relationships with brokers and clients
  • Collaborate with Underwriting and Actuarial teams
  • Provide claims insights for pricing and portfolio strategy
  • Ensure claims reporting and critical metric controls
  • Drive continuous improvement and transformation
  • Implement digitalisation and process optimisation
  • Ensure compliance with local regulatory frameworks
  • Represent Claims in the DACH leadership team
  • Align with Markel’s wider organization
  • Shape and drive the regional Claims strategy
  • Leverage digital tools and data insights
  • Enhance efficiency, consistency, and service quality

Work Experience

  • approx. 4 - 6 years

Education

  • Bachelor's degree

Languages

  • GermanNative
  • EnglishNative

Benefits

Competitive Pay

  • Competitive package

Additional Allowances

  • Additional local benefits

Modern Office

  • Modern office environment

Other Benefits

  • Reasonable accommodations for individuals with disabilities
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Markel Insurance SE and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.

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