Department Manager Make Up & Skin Care(m/w/x)

Description

You will lead a dynamic team in Berlin, balancing hands-on customer service with operational management to drive sales growth and deliver an exceptional beauty experience on the sales floor.

Requirements

• •Strong leadership and coaching skills
• •Customer-focused and business-driven mindset
• •Reliability, hands-on, and solution-oriented
• •Excellent communication and delegation abilities
• •Positive attitude and inspirational ability
• •Experience in retail and team leadership
• •At least 3 years professional experience
• •Strong understanding of retail KPIs
• •Proficiency in visual merchandising and stock management
• •Confidence in using retail systems
• •Good knowledge of beauty industry trends
• •Fluent English or native local language

Tasks

• •Advise customers on makeup, skincare, and beauty trends
• •Model and promote the company's service standards
• •Build customer relationships through in-depth product knowledge
• •Share expertise on products and beauty news
• •Lead, coach, and develop the department team
• •Onboard new employees and organize training sessions
• •Manage floor operations for daily commercial excellence
• •Delegate tasks and oversee their successful execution
• •Communicate sales targets and motivate the team
• •Conduct inventories to ensure product availability
• •Manage the full product cycle from receiving to returns
• •Handle store opening, closing, and cash register procedures
• •Oversee daily maintenance, pricing, and product refills
• •Coordinate visual merchandising and in-store animations
• •Support Click & Collect processes
• •Ensure department compliance with audit regulations
• •Monitor and manage department expenses
• •Drive monthly and annual sales growth

Tools & Technologies

Benefits