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DXDXC Technology

DACH ServiceNow Strategic Business Group Leader(m/w/x)

Eschborn, Freiburg im Breisgau
Full-timeWith Home OfficeManagement

Leading full P&L, sales, and delivery for ServiceNow business across DACH at a global IT consulting firm. Full E2E P&L accountability and deep ServiceNow product know-how essential. Flexible work model, entrepreneurial freedom offered.

Requirements

  • Proven hands-on leadership ability
  • Deep ServiceNow product portfolio know-how
  • Presales and solution architecture oversight
  • Full E2E P&L accountability
  • Management of utilization and billability
  • Financial discipline and budget management
  • Sales lifecycle and strategic engagement
  • Go-to-market strategy execution
  • Sustainable business expansion management
  • ServiceNow talent strategy execution
  • High-performing team leadership
  • Skill development program oversight
  • ServiceNow implementation delivery oversight
  • Client relationship and satisfaction management
  • ServiceNow partner relationship management
  • Strategic executive liaison experience
  • Joint innovation and co-selling drive
  • Strong professional relationship building
  • Consultative and progressive selling skills
  • Persuasive value communication skills
  • 5+ years ServiceNow P&L leadership
  • Client-facing and entrepreneurial acumen
  • Hands-on leadership and operational deep-dive
  • Deep ServiceNow functional technical knowledge
  • Strong DACH market knowledge
  • Fluency in German and English
  • Technical university or Bachelor degree

Tasks

  • Lead the ServiceNow business across DACH
  • Manage full P&L financials and performance
  • Drive sustainable growth and operational excellence
  • Oversee end-to-end service delivery quality
  • Direct the entire sales lifecycle
  • Develop winning ServiceNow solution propositions
  • Cultivate key client and executive relationships
  • Define and execute DACH market strategies
  • Manage the ServiceNow strategic partner relationship
  • Drive co-selling and joint innovation initiatives
  • Attract and retain certified ServiceNow talent
  • Optimize team utilization and billability
  • Oversee skill development and certification programs
  • Develop accurate financial forecasts and budgets
  • Localize ServiceNow offerings for the region

Work Experience

  • 5 years

Education

  • Vocational certificationOR
  • Bachelor's degreeOR
  • Master's degree

Languages

  • GermanBusiness Fluent
  • EnglishBusiness Fluent

Tools & Technologies

  • ServiceNow
  • ITSM
  • CSM
  • HRSD
  • SecOps
  • Platform/AppDev
  • ITSM Pro
  • IRM/GRC
  • SPM
  • App Engine

Benefits

Informal Culture

  • Entrepreneurial freedom
  • Inclusive work environment

Mental Health Support

  • Psychological safety

Flexible Working

  • Flexible work model
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of DXC Technology and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.

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