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DXC Technology
13d ago

DACH ServiceNow Strategic Business Group Leader(m/w/x)

Eschborn, Freiburg im Breisgau
Full-timeWith Home OfficeManagement

Description

As the strategic leader for the DACH region, you will drive the company's ServiceNow growth engine by balancing P&L accountability with hands-on leadership to deliver high-value digital transformations.

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Requirements

  • •Proven hands-on leadership ability
  • •Deep ServiceNow product portfolio know-how
  • •Presales and solution architecture oversight
  • •Full E2E P&L accountability
  • •Management of utilization and billability
  • •Financial discipline and budget management
  • •Sales lifecycle and strategic engagement
  • •Go-to-market strategy execution
  • •Sustainable business expansion management
  • •ServiceNow talent strategy execution
  • •High-performing team leadership
  • •Skill development program oversight
  • •ServiceNow implementation delivery oversight
  • •Client relationship and satisfaction management
  • •ServiceNow partner relationship management
  • •Strategic executive liaison experience
  • •Joint innovation and co-selling drive
  • •Strong professional relationship building
  • •Consultative and progressive selling skills
  • •Persuasive value communication skills
  • •5+ years ServiceNow P&L leadership
  • •Client-facing and entrepreneurial acumen
  • •Hands-on leadership and operational deep-dive
  • •Deep ServiceNow functional technical knowledge
  • •Strong DACH market knowledge
  • •Fluency in German and English
  • •Technical university or Bachelor degree

Education

Vocational certification
OR
Bachelor's degree
OR
Master's degree

Work Experience

5 years

Tasks

  • •Lead the ServiceNow business across DACH
  • •Manage full P&L financials and performance
  • •Drive sustainable growth and operational excellence
  • •Oversee end-to-end service delivery quality
  • •Direct the entire sales lifecycle
  • •Develop winning ServiceNow solution propositions
  • •Cultivate key client and executive relationships
  • •Define and execute DACH market strategies
  • •Manage the ServiceNow strategic partner relationship
  • •Drive co-selling and joint innovation initiatives
  • •Attract and retain certified ServiceNow talent
  • •Optimize team utilization and billability
  • •Oversee skill development and certification programs
  • •Develop accurate financial forecasts and budgets
  • •Localize ServiceNow offerings for the region

Tools & Technologies

ServiceNowITSMCSMHRSDSecOpsPlatform/AppDevITSM ProIRM/GRCSPMApp Engine

Languages

German – Business Fluent

English – Business Fluent

Benefits

Informal Culture

  • •Entrepreneurial freedom
  • •Inclusive work environment

Mental Health Support

  • •Psychological safety

Flexible Working

  • •Flexible work model
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