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Customer Support Specialist(m/w/x)
Customer order processing and worldwide shipping for electrical insulation materials at a global energy group. Export and freight forwarding experience, with international payment terms knowledge, required. Annual special payment, 30 days holiday entitlement.
Requirements
- Completed commercial education
- First professional experience in export and freight forwarding
- Knowledge of international payment and delivery terms
- Fluency in German and English, written and spoken
- Experience with MS Office applications and ERP systems
- Teamwork, initiative, and structured working style
- High degree of customer and service orientation
Tasks
- Support customers throughout the ordering process
- Record, process, and manage customer orders
- Oversee the worldwide shipping process
- Collaborate with purchasing, sales, shipping, and production teams
- Ensure deadlines are met
- Communicate with colleagues, customers, transport service providers, and shipping companies
- Prepare necessary customs documents and certificates
- Process customs and export formalities
- Handle customer complaints
- Assist with administrative activities
Work Experience
- approx. 1 - 4 years
Education
- Vocational certification
Languages
- German – Business Fluent
- English – Business Fluent
Tools & Technologies
- MS Office
- ERP systems
Benefits
Competitive Pay
- Annual special payment
Learning & Development
- Training and further education opportunities
Informal Culture
- Familiar working atmosphere
More Vacation Days
- 30 days holiday entitlement
Retirement Plans
- Employer-financed company pension plan
Additional Allowances
- Childcare allowance
Healthcare & Fitness
- Access to gyms throughout Germany
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Customer Support Specialist(m/w/x)
Customer order processing and worldwide shipping for electrical insulation materials at a global energy group. Export and freight forwarding experience, with international payment terms knowledge, required. Annual special payment, 30 days holiday entitlement.
Requirements
- Completed commercial education
- First professional experience in export and freight forwarding
- Knowledge of international payment and delivery terms
- Fluency in German and English, written and spoken
- Experience with MS Office applications and ERP systems
- Teamwork, initiative, and structured working style
- High degree of customer and service orientation
Tasks
- Support customers throughout the ordering process
- Record, process, and manage customer orders
- Oversee the worldwide shipping process
- Collaborate with purchasing, sales, shipping, and production teams
- Ensure deadlines are met
- Communicate with colleagues, customers, transport service providers, and shipping companies
- Prepare necessary customs documents and certificates
- Process customs and export formalities
- Handle customer complaints
- Assist with administrative activities
Work Experience
- approx. 1 - 4 years
Education
- Vocational certification
Languages
- German – Business Fluent
- English – Business Fluent
Tools & Technologies
- MS Office
- ERP systems
Benefits
Competitive Pay
- Annual special payment
Learning & Development
- Training and further education opportunities
Informal Culture
- Familiar working atmosphere
More Vacation Days
- 30 days holiday entitlement
Retirement Plans
- Employer-financed company pension plan
Additional Allowances
- Childcare allowance
Healthcare & Fitness
- Access to gyms throughout Germany
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
PUCARO ELEKTRO-ISOLIERSTOFFE GMBH
Industry
Manufacturing
Description
Das Unternehmen ist einer der Weltmarktführer im Bereich der Elektro-Isolierstoffe und Teil der globalen Hitachi Energy Gruppe.
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