Utimaco TS GmbH
Senior C++ Development Engineer(m/w/x)
Full-timeOn-siteSenior
Aachen
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UTUtimaco IS GmbH
Customer Success Engineer (Support Engineer)(m/w/x)
Aachen, Düsseldorf, Neu-Isenburg
Full-timeOn-siteSenior
Nejo AI Summary
Problem-solving for customers and partners on hardware security modules and compliance solutions. Basic cryptography knowledge and TCP/IP networking skills essential. Special anniversary payments, additional vacation days.
Requirements
- University degree with technical focus or similar background
- Basic programming skills using Java, C, or C++
- Basic knowledge of cryptography
- TCP/IP networking knowledge
- Cooperative, communicative, service and solution-oriented
- Very good English communication skills
- Experience with ERP and CRM systems
Tasks
- Ensure an excellent customer experience in collaboration with customers and partners
- Support customers and partners in problem-solving to achieve high satisfaction
- Continuously improve support quality and infrastructure
- Act as a knowledgeable partner in support cases
- Handle 1st, 2nd, and 3rd level support cases
- Simulate customer problems in the TestLab and implement testing programs for L3 support
- Manage root cause analysis for RMA cases
- Maintain and enhance the support infrastructure, including the knowledge base and support portal
- Collaborate with global support colleagues and other internal and external teams
Work Experience
- 5 years
Education
- Bachelor's degree
Languages
- English – Business Fluent
Tools & Technologies
- Java
- C
- C++
Benefits
Informal Culture
- Open and friendly corporate culture
Retirement Plans
- Support for future plans with company pension scheme
Flexible Working
- Flexible working model
Bonuses & Incentives
- Special payments on anniversaries
More Vacation Days
- Additional vacation days on special occasions
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Utimaco IS GmbH and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Not a perfect match?
- William Prym
Information Security Officer(m/w/x)
Full-timeOn-siteExperiencedStolberg - Utimaco
Software Developer(m/w/x)
Full-timeOn-siteExperiencedAachenfrom 90,000 / year - Utimaco
DevOps Engineer(m/w/x)
Full-timeOn-siteSeniorAachenfrom 80,000 / year - Cerence GmbH
Senior Software Engineer – SW Integrator(m/w/x)
Full-timeOn-siteSeniorAachen
UTUtimaco IS GmbH
Customer Success Engineer (Support Engineer)(m/w/x)
Aachen, Düsseldorf, Neu-Isenburg
Full-timeOn-siteSenior
Nejo AI Summary
Problem-solving for customers and partners on hardware security modules and compliance solutions. Basic cryptography knowledge and TCP/IP networking skills essential. Special anniversary payments, additional vacation days.
Requirements
- University degree with technical focus or similar background
- Basic programming skills using Java, C, or C++
- Basic knowledge of cryptography
- TCP/IP networking knowledge
- Cooperative, communicative, service and solution-oriented
- Very good English communication skills
- Experience with ERP and CRM systems
Tasks
- Ensure an excellent customer experience in collaboration with customers and partners
- Support customers and partners in problem-solving to achieve high satisfaction
- Continuously improve support quality and infrastructure
- Act as a knowledgeable partner in support cases
- Handle 1st, 2nd, and 3rd level support cases
- Simulate customer problems in the TestLab and implement testing programs for L3 support
- Manage root cause analysis for RMA cases
- Maintain and enhance the support infrastructure, including the knowledge base and support portal
- Collaborate with global support colleagues and other internal and external teams
Work Experience
- 5 years
Education
- Bachelor's degree
Languages
- English – Business Fluent
Tools & Technologies
- Java
- C
- C++
Benefits
Informal Culture
- Open and friendly corporate culture
Retirement Plans
- Support for future plans with company pension scheme
Flexible Working
- Flexible working model
Bonuses & Incentives
- Special payments on anniversaries
More Vacation Days
- Additional vacation days on special occasions
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Utimaco IS GmbH and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
Utimaco IS GmbH
Industry
IT
Description
The company develops professional IT security solutions and is a global market leader in hardware security modules and compliance solutions.
Not a perfect match?
- Utimaco TS GmbH
Senior C++ Development Engineer(m/w/x)
Full-timeOn-siteSeniorAachen - William Prym
Information Security Officer(m/w/x)
Full-timeOn-siteExperiencedStolberg - Utimaco
Software Developer(m/w/x)
Full-timeOn-siteExperiencedAachenfrom 90,000 / year - Utimaco
DevOps Engineer(m/w/x)
Full-timeOn-siteSeniorAachenfrom 80,000 / year - Cerence GmbH
Senior Software Engineer – SW Integrator(m/w/x)
Full-timeOn-siteSeniorAachen