KSB
Mitarbeiter Auftragsabwicklung(m/w/x)
Full-timeWith HomeofficeExperienced
Halle (Saale)
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BOBobcat
Customer Services Representative with Spanish(m/w/x)
Halle (Saale)
Full-timeWith Home OfficeExperienced
Nejo AI Summary
As the primary contact for a dedicated dealer network, you will manage the full order cycle and resolve complex queries to ensure a seamless experience for the company's international distributors.
Requirements
- Relevant experience in customer service
- Fluent Spanish and English
- Experience with multi-location teams (advantageous)
- Proficiency with MS Office tools and Salesforce (advantageous)
- Experience with ERP systems
Tasks
- Liaise with distributors across the EMEA region
- Provide administrative sales and customer care support
- Act as the primary contact for dealer queries
- Manage inquiries via email, phone, and Salesforce
- Implement customer service best practices and standards
- Maintain key performance indicators and metrics
- Escalate issues impacting service performance
- Manage the end-to-end order fulfillment process
- Utilize ERP systems to manage order books
- Promote customer awareness within internal teams
- Collaborate with field sales to improve communication
- Participate in sales and dealer meetings
- Support internal stakeholders and team members
Work Experience
approx. 1 - 4 years
Education
Compulsory education
Languages
Spanish – Business FluentEnglish – Business Fluent
Tools & Technologies
MS OfficeSalesforceERP systems
Benefits
Flexible Working
- •Hybrid work model
Job Security
- •Possible permanent contract conversion
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Bobcat and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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BOBobcat
Customer Services Representative with Spanish(m/w/x)
Halle (Saale)
Full-timeWith Home OfficeExperienced
Nejo AI Summary
As the primary contact for a dedicated dealer network, you will manage the full order cycle and resolve complex queries to ensure a seamless experience for the company's international distributors.
Requirements
- Relevant experience in customer service
- Fluent Spanish and English
- Experience with multi-location teams (advantageous)
- Proficiency with MS Office tools and Salesforce (advantageous)
- Experience with ERP systems
Tasks
- Liaise with distributors across the EMEA region
- Provide administrative sales and customer care support
- Act as the primary contact for dealer queries
- Manage inquiries via email, phone, and Salesforce
- Implement customer service best practices and standards
- Maintain key performance indicators and metrics
- Escalate issues impacting service performance
- Manage the end-to-end order fulfillment process
- Utilize ERP systems to manage order books
- Promote customer awareness within internal teams
- Collaborate with field sales to improve communication
- Participate in sales and dealer meetings
- Support internal stakeholders and team members
Work Experience
approx. 1 - 4 years
Education
Compulsory education
Languages
Spanish – Business FluentEnglish – Business Fluent
Tools & Technologies
MS OfficeSalesforceERP systems
Benefits
Flexible Working
- •Hybrid work model
Job Security
- •Possible permanent contract conversion
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Bobcat and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
Bobcat
Industry
Manufacturing
Description
The company has been engineering powerful machines for construction and agriculture for over 60 years.
Not a perfect match?
- KSB
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