KSB
Mitarbeiter Auftragsabwicklung(m/w/x)
Full-timeWith HomeofficeExperienced
Halle (Saale)
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DODoosan Corp
Customer Services Representative with Spanish(m/w/x)
Halle (Saale)
Full-timeWith Home OfficeExperienced
Nejo AI Summary
Order fulfillment for construction and agriculture machinery via Salesforce and ERP. Fluent Spanish and English required. Italian language skills a plus.
Requirements
- Relevant customer service experience
- Fluent Spanish and English
- Italian language skills (advantage)
- Experience with multi-location teams (advantage)
- Proficiency with MS office tools (advantage)
- Experience with ERP systems (advantage)
- Salesforce experience (advantage)
Tasks
- Manage customer queries via email, phone, and Salesforce
- Implement best practice customer service
- Maintain key performance indicators and metrics
- Escalate issues impacting customer service
- Manage end-to-end order fulfillment using ERP system
- Ensure compliance with customer requirements and business policies
- Strive for continuous customer service improvement
- Promote customer awareness among teams
- Build excellent relationships with Field Sales teams
- Participate in Sales and Dealer Meetings
- Support team members as needed
- Collaborate with internal teams and stakeholders
Work Experience
- approx. 1 - 4 years
Education
- Compulsory education
Languages
- Spanish – Business Fluent
- English – Business Fluent
- Italian – Basic
Tools & Technologies
- MS office tools
- ERP systems
- Salesforce
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Doosan Corp and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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DODoosan Corp
Customer Services Representative with Spanish(m/w/x)
Halle (Saale)
Full-timeWith Home OfficeExperienced
Nejo AI Summary
Order fulfillment for construction and agriculture machinery via Salesforce and ERP. Fluent Spanish and English required. Italian language skills a plus.
Requirements
- Relevant customer service experience
- Fluent Spanish and English
- Italian language skills (advantage)
- Experience with multi-location teams (advantage)
- Proficiency with MS office tools (advantage)
- Experience with ERP systems (advantage)
- Salesforce experience (advantage)
Tasks
- Manage customer queries via email, phone, and Salesforce
- Implement best practice customer service
- Maintain key performance indicators and metrics
- Escalate issues impacting customer service
- Manage end-to-end order fulfillment using ERP system
- Ensure compliance with customer requirements and business policies
- Strive for continuous customer service improvement
- Promote customer awareness among teams
- Build excellent relationships with Field Sales teams
- Participate in Sales and Dealer Meetings
- Support team members as needed
- Collaborate with internal teams and stakeholders
Work Experience
- approx. 1 - 4 years
Education
- Compulsory education
Languages
- Spanish – Business Fluent
- English – Business Fluent
- Italian – Basic
Tools & Technologies
- MS office tools
- ERP systems
- Salesforce
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Doosan Corp and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
Doosan Corp
Industry
Engineering
Description
Das Unternehmen entwickelt leistungsstarke Maschinen für die Bauwirtschaft und Landwirtschaft und verändert die Art und Weise, wie die Welt arbeitet.
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