Your personal AI career agent
Customer Service Representative(m/w/x)
Assisting international passengers and crews with valet parking and porter services at Zurich airport. Fluent German and English, plus a valid driver's license, required. Flexible shift work.
Requirements
- Fluent German and English (written and verbal), including good understanding of Swiss German
- Additional languages: French, Italian, Spanish, Russian, or Arabic
- Valid driver's license, Category B
- Charming, friendly personality with "Can-do Attitude" and willingness to go the "Extra Mile"
- Impeccable manners, interpersonal and communication skills
- Thorough understanding of quality and service expectations of high-end clientele
- Good mental and physical health, ability to work under pressure
- Readiness and ability to work independently and in a multicultural, dynamic team
- Teamwork and team-oriented behavior
- Knowledge of Microsoft Office and web based applications
Tasks
- Assist international passengers and crews
- Handle international passengers and crews
- Interact with aircraft owners, passengers, and crews
- Provide valet parking
- Offer porter service
- Handle luggage to and from aircraft
- Serve as the first point of contact at reception
- Act as a courteous host at reception
- Care for guests in the lounge area
- Transport passengers and crews airside
- Transport passengers and crews landside
- Arrange hotels for flight crews and customers
- Arrange ground transportation for flight crews and customers
- Arrange catering for flight crews and customers
- Arrange customs services for flight crews and customers
- Fulfill other guest service requests
- Process handling requests via email
- Process handling requests via telephone
- Enter data into FBOone software
- Book airport slots using OCS
Education
- Compulsory education
Languages
- German – Native
- English – Native
- French – Basic
- Italian – Basic
- Spanish – Basic
- Russian – Basic
- Arabic – Basic
Tools & Technologies
- Microsoft Office
Benefits
Flexible Working
- Flexible shift work
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
Not a perfect match?
- Jet AviationFull-timeOn-siteExperiencedZürich
- Flughafen Zürich AG
Busfahrer:in(m/w/x)
Full-timeOn-siteEntry LevelZürich - SSP
Servicekraft Sportsbar(m/w/x)
Full-timeTemporary contractOn-siteJuniorZürich - Haute Aviation
Dispatcher / Flight Coordinator(m/w/x)
Full-timeOn-siteExperiencedOpfikon - Swissport International AG
Laufbahn Ramp Supervisor(m/w/x)
Full-timeOn-siteCareer ChangerZürichfrom CHF 4,842 - 5,196 / month
Customer Service Representative(m/w/x)
Assisting international passengers and crews with valet parking and porter services at Zurich airport. Fluent German and English, plus a valid driver's license, required. Flexible shift work.
Requirements
- Fluent German and English (written and verbal), including good understanding of Swiss German
- Additional languages: French, Italian, Spanish, Russian, or Arabic
- Valid driver's license, Category B
- Charming, friendly personality with "Can-do Attitude" and willingness to go the "Extra Mile"
- Impeccable manners, interpersonal and communication skills
- Thorough understanding of quality and service expectations of high-end clientele
- Good mental and physical health, ability to work under pressure
- Readiness and ability to work independently and in a multicultural, dynamic team
- Teamwork and team-oriented behavior
- Knowledge of Microsoft Office and web based applications
Tasks
- Assist international passengers and crews
- Handle international passengers and crews
- Interact with aircraft owners, passengers, and crews
- Provide valet parking
- Offer porter service
- Handle luggage to and from aircraft
- Serve as the first point of contact at reception
- Act as a courteous host at reception
- Care for guests in the lounge area
- Transport passengers and crews airside
- Transport passengers and crews landside
- Arrange hotels for flight crews and customers
- Arrange ground transportation for flight crews and customers
- Arrange catering for flight crews and customers
- Arrange customs services for flight crews and customers
- Fulfill other guest service requests
- Process handling requests via email
- Process handling requests via telephone
- Enter data into FBOone software
- Book airport slots using OCS
Education
- Compulsory education
Languages
- German – Native
- English – Native
- French – Basic
- Italian – Basic
- Spanish – Basic
- Russian – Basic
- Arabic – Basic
Tools & Technologies
- Microsoft Office
Benefits
Flexible Working
- Flexible shift work
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
Jet Aviation
Industry
Transportation
Description
The company has been crafting flight in its smoothest form since 1967, providing various aviation services worldwide.
Not a perfect match?
- Jet Aviation
Customer Service Ambassador(m/w/x)
Full-timeOn-siteExperiencedZürich - Flughafen Zürich AG
Busfahrer:in(m/w/x)
Full-timeOn-siteEntry LevelZürich - SSP
Servicekraft Sportsbar(m/w/x)
Full-timeTemporary contractOn-siteJuniorZürich - Haute Aviation
Dispatcher / Flight Coordinator(m/w/x)
Full-timeOn-siteExperiencedOpfikon - Swissport International AG
Laufbahn Ramp Supervisor(m/w/x)
Full-timeOn-siteCareer ChangerZürichfrom CHF 4,842 - 5,196 / month