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Customer Experience & Operations Associate(m/w/x)
Monitoring and resetting robotic kitchen systems for AI-powered food production. Basic technical troubleshooting and hospitality experience required. 50€ monthly mobility budget, subsidized e-bike subscription.
Requirements
- Problem-solving mindset and basic technical troubleshooting
- Excellent customer service and brand representation
- Hands-on approach with people and kitchen tasks
- Experience in hospitality, food operations, or tech-enabled service
- Reliability, adaptability, and strong English/German communication
- Background or interest in robotics, automation, or food technology
- Experience in customer-facing or field technical support
- Enthusiasm for learning in fast-paced, innovative environment
Tasks
- Monitor robotic kitchen system performance
- Take immediate action on irregularities
- Reset robotic kitchen systems
- Check robotic kitchen configurations
- Liaise with tech support
- Maintain kitchen cleanliness
- Ensure kitchen organization
- Prepare kitchen for food prep
- Adhere to hygiene standards
- Perform quality checks
- Handle customer inquiries with empathy
- Resolve customer issues with clarity
- Follow through on customer issues
- Share feedback on learnings
- Contribute to product improvement
- Collaborate with technical teams
- Improve kitchen reliability
- Improve kitchen performance
- Ensure operational readiness
- Manage ingredient delivery
- Oversee final meal presentation
Work Experience
- approx. 1 - 4 years
Education
- Compulsory education
Languages
- English – Business Fluent
- German – Business Fluent
Benefits
Learning & Development
- Cross-functional learning
- In-house training
Additional Allowances
- 50€ monthly mobility budget
Company Bike
- Subsidized E-Bike/E-Moped subscription
Corporate Discounts
- Discounted Urban Sports Club membership
Other Benefits
- Wellhub options
Not a perfect match?
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Customer Experience & Operations Associate(m/w/x)
Monitoring and resetting robotic kitchen systems for AI-powered food production. Basic technical troubleshooting and hospitality experience required. 50€ monthly mobility budget, subsidized e-bike subscription.
Requirements
- Problem-solving mindset and basic technical troubleshooting
- Excellent customer service and brand representation
- Hands-on approach with people and kitchen tasks
- Experience in hospitality, food operations, or tech-enabled service
- Reliability, adaptability, and strong English/German communication
- Background or interest in robotics, automation, or food technology
- Experience in customer-facing or field technical support
- Enthusiasm for learning in fast-paced, innovative environment
Tasks
- Monitor robotic kitchen system performance
- Take immediate action on irregularities
- Reset robotic kitchen systems
- Check robotic kitchen configurations
- Liaise with tech support
- Maintain kitchen cleanliness
- Ensure kitchen organization
- Prepare kitchen for food prep
- Adhere to hygiene standards
- Perform quality checks
- Handle customer inquiries with empathy
- Resolve customer issues with clarity
- Follow through on customer issues
- Share feedback on learnings
- Contribute to product improvement
- Collaborate with technical teams
- Improve kitchen reliability
- Improve kitchen performance
- Ensure operational readiness
- Manage ingredient delivery
- Oversee final meal presentation
Work Experience
- approx. 1 - 4 years
Education
- Compulsory education
Languages
- English – Business Fluent
- German – Business Fluent
Benefits
Learning & Development
- Cross-functional learning
- In-house training
Additional Allowances
- 50€ monthly mobility budget
Company Bike
- Subsidized E-Bike/E-Moped subscription
Corporate Discounts
- Discounted Urban Sports Club membership
Other Benefits
- Wellhub options
About the Company
Circus SE
Industry
Food
Description
The company is redefining food with autonomous kitchens powered by robotics and AI, focusing on seamless automation in food production.
Not a perfect match?
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