The AI Job Search Engine
CRM/Commerce Technical Lead(m/w/x)
Architecting and launching cloud-integrated solutions for customer loyalty programs across multiple regions. Deep understanding of Salesforce B2B Commerce and Experience Cloud essential. 2 volunteer days, 3 extra wellness days, Mental Health First Aider support.
Requirements
- Fluency in English
- Fluency in French (advantageous)
- Extensive Salesforce expertise
- Deep understanding of Salesforce B2B Commerce and Experience Cloud
- Experience with Microsoft D365
- Experience with other platforms (advantageous)
- Hands-on capability to design and deliver solutions end to end
- Strong understanding of system integration using APIs and middleware
- Experience working in Agile environments
- Understanding of high-end luxury business markets (advantageous)
Tasks
- Oversee architecture and development in the CRM and Loyalty domain
- Ensure adherence to coding standards and security guidelines
- Manage environments, deployments, and release processes
- Contribute to technology evaluations and design governance
- Launch cloud CRM integrated solutions across multiple regions
- Document business needs at global and local levels
- Drive fit gap analyses for CRM global rollouts
- Translate technical concepts into clear business language
- Refine business contexts into solution designs
- Create diagrams and documentation using UML or similar languages
- Act as a subject matter expert for client engagements
- Understand data and analytics needs for CRM and Loyalty platforms
- Ensure compliance with data privacy and regulatory requirements
- Lead and guide engineering teams of varying experience levels
- Shape and scale engineering teams to improve delivery practices
- Manage client relationships and drive work independently
- Adapt to technology constraints and evolving business requirements
- Communicate effectively with technical teams and stakeholders
- Maintain a customer-centric approach focused on business value
- Take ownership of content within the CRM and Loyalty field
Work Experience
- approx. 1 - 4 years
Education
- Vocational certificationOR
- Bachelor's degreeOR
- Master's degree
Languages
- English – Native
- French – Basic
Tools & Technologies
- Salesforce
- Microsoft D365
Benefits
Flexible Working
- Flexible working hours
- Independent home office management
Purpose-Driven Work
- 2 volunteer days
More Vacation Days
- 3 extra wellness days
Mental Health Support
- Mental Health First Aider
- Employee Assistance program
Modern Office
- State-of-the-art office space
Ergonomic Workplace
- Ergonomically equipped workstations
Informal Culture
- Pet friendly offices
Learning & Development
- Full access to Dentsu Academy
- On-site learning sessions
- Online language courses
Additional Allowances
- 40 additional hours for development
Corporate Discounts
- Corporate benefits platform
Bonuses & Incentives
- Referral bonus program
Workation & Sabbatical
- Workation possibility
Team Events
- Team events
Not a perfect match?
- Merkle Switzerland AGFull-timeWith HomeofficeSeniorGenf
- Sword Services
Master Data Management Technical Lead(m/w/x)
Full-timeWith HomeofficeExperiencedGenf - Capgemini
ServiceNow Solution Architect(m/w/x)
Full-timeWith HomeofficeSeniorGenf, Lausanne - SonarSource
Enterprise Account Executive - France(m/w/x)
Full-timeWith HomeofficeSeniorGenf - Synechron
Business Analyst with experience in Client Relationship Management(m/w/x)
Full-timeWith HomeofficeExperiencedGenf
CRM/Commerce Technical Lead(m/w/x)
Architecting and launching cloud-integrated solutions for customer loyalty programs across multiple regions. Deep understanding of Salesforce B2B Commerce and Experience Cloud essential. 2 volunteer days, 3 extra wellness days, Mental Health First Aider support.
Requirements
- Fluency in English
- Fluency in French (advantageous)
- Extensive Salesforce expertise
- Deep understanding of Salesforce B2B Commerce and Experience Cloud
- Experience with Microsoft D365
- Experience with other platforms (advantageous)
- Hands-on capability to design and deliver solutions end to end
- Strong understanding of system integration using APIs and middleware
- Experience working in Agile environments
- Understanding of high-end luxury business markets (advantageous)
Tasks
- Oversee architecture and development in the CRM and Loyalty domain
- Ensure adherence to coding standards and security guidelines
- Manage environments, deployments, and release processes
- Contribute to technology evaluations and design governance
- Launch cloud CRM integrated solutions across multiple regions
- Document business needs at global and local levels
- Drive fit gap analyses for CRM global rollouts
- Translate technical concepts into clear business language
- Refine business contexts into solution designs
- Create diagrams and documentation using UML or similar languages
- Act as a subject matter expert for client engagements
- Understand data and analytics needs for CRM and Loyalty platforms
- Ensure compliance with data privacy and regulatory requirements
- Lead and guide engineering teams of varying experience levels
- Shape and scale engineering teams to improve delivery practices
- Manage client relationships and drive work independently
- Adapt to technology constraints and evolving business requirements
- Communicate effectively with technical teams and stakeholders
- Maintain a customer-centric approach focused on business value
- Take ownership of content within the CRM and Loyalty field
Work Experience
- approx. 1 - 4 years
Education
- Vocational certificationOR
- Bachelor's degreeOR
- Master's degree
Languages
- English – Native
- French – Basic
Tools & Technologies
- Salesforce
- Microsoft D365
Benefits
Flexible Working
- Flexible working hours
- Independent home office management
Purpose-Driven Work
- 2 volunteer days
More Vacation Days
- 3 extra wellness days
Mental Health Support
- Mental Health First Aider
- Employee Assistance program
Modern Office
- State-of-the-art office space
Ergonomic Workplace
- Ergonomically equipped workstations
Informal Culture
- Pet friendly offices
Learning & Development
- Full access to Dentsu Academy
- On-site learning sessions
- Online language courses
Additional Allowances
- 40 additional hours for development
Corporate Discounts
- Corporate benefits platform
Bonuses & Incentives
- Referral bonus program
Workation & Sabbatical
- Workation possibility
Team Events
- Team events
About the Company
Merkle Switzerland AG
Industry
Consulting
Description
Merkle is an integrated experience consultancy that focuses on digital business transformation and data-driven solutions.
Not a perfect match?
- Merkle Switzerland AG
Salesforce Solution Architect(m/w/x)
Full-timeWith HomeofficeSeniorGenf - Sword Services
Master Data Management Technical Lead(m/w/x)
Full-timeWith HomeofficeExperiencedGenf - Capgemini
ServiceNow Solution Architect(m/w/x)
Full-timeWith HomeofficeSeniorGenf, Lausanne - SonarSource
Enterprise Account Executive - France(m/w/x)
Full-timeWith HomeofficeSeniorGenf - Synechron
Business Analyst with experience in Client Relationship Management(m/w/x)
Full-timeWith HomeofficeExperiencedGenf