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CRM Business Admin: Lead-to-Cash(m/w/x)

Karlsruhe
Full-timeRemoteExperienced
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Optimizing end-to-end revenue generation workflows for transportation logistics software at a software company, using Microsoft Dynamics CRM. 3+ years in Microsoft Dynamics administration and hands-on CRM workflow implementation experience required. Exposure to advanced algorithmic route planning systems.

Requirements

  • 3+ years in Microsoft Dynamics administration, sales/rev ops, business systems, or similar roles in B2B SaaS
  • Hands-on experience implementing CRM workflows and governance
  • Proven ability to translate requirements into scalable system designs
  • Experience supporting pricing/discount frameworks in CRM
  • Experience with other tool implementation (HubSpot, PandaDoc, etc)
  • Strong understanding of Lead-to-Cash processes and SaaS revenue workflows
  • Ability to gather requirements and implement them in CRM using best practices experience in Microsoft Dynamics
  • Excellent stakeholder management and communication skills (written + verbal)
  • Structured problem-solving, process mapping, and systems thinking
  • Strong organizational skills and ability to manage multiple workstreams and dependencies

Tasks

  • Lead the strategy and execution of CRM processes
  • Enhance CRM workflows across the Lead-to-Cash lifecycle
  • Translate business requirements into CRM implementations
  • Design and implement CRM processes in Microsoft Dynamics
  • Develop standardized workflows for revenue teams
  • Create user stories and system configurations for CRM
  • Implement price lists, product catalogs, and discount structures
  • Support the implementation of discounting and commercial rules
  • Identify and propose optimizations for CRM workflows
  • Create and maintain CRM process documentation
  • Manage a backlog of CRM enhancements based on business impact

Work Experience

  • 3 years

Education

  • Vocational certificationOR
  • Bachelor's degreeOR
  • Master's degree

Languages

  • English – Business Fluent

Tools & Technologies

  • Microsoft Dynamics
  • CRM
  • HubSpot
  • PandaDoc
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of PTV Logistics and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.

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