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ACAccelleron Switzerland Ltd

CRM Application Owner Deputy & Process Engineer Sales/Service(m/w/x)

Baden
Full-timeWith Home OfficeExperienced

Optimizing sales and service processes for ATURB v4 and other IS apps, collaborating with global owners at technology leader for heavy-duty applications. Professional project management (Agile/Hybrid) and MS Power Platform experience required. Childcare, attractive holiday plan, flexible working model.

Requirements

  • Innovative and comprehensive network thinking in process and IS environment
  • Professional change management (organizational and technical)
  • Proactive escalation and conflict management
  • Professional project management (Agile / Hybrid approach)
  • Experience with strategic Microsoft technologies, especially MS Power Platform
  • Experience with SAP S/4 Hana is a plus
  • Experience with Microsoft SharePoint
  • Mobile Applications (Native, HTML5, ...)
  • Experience with Microsoft Visual Studio / Microsoft DevOps

Tasks

  • Coordinate application strategy for ATURB v4 and other sales and service apps
  • Collaborate with global process owners to identify process improvement opportunities
  • Analyze and optimize sales and service processes for Accelleron Switzerland and Global Service Network
  • Consult with global process owners during implementation of process optimizations in IS apps
  • Propose and support business process improvement initiatives
  • Engage with global process owners to explore automation and optimization possibilities
  • Represent ATURB v4 in IS projects as application owner and process engineer
  • Evaluate new apps and functionalities in the CRM based on MS Power Platform technology
  • Manage and participate in Accelleron process improvement projects
  • Ensure adherence to Accelleron IT standards during process improvement projects
  • Act as the main contact for sales, service, and marketing regarding ATURB v4
  • Support application implementation and changes from the business perspective
  • Build and extend knowledge of business processes and application landscape
  • Supervise external support providers in incident management and testing coordination
  • Ensure high master data quality in collaboration with relevant managers
  • Lead temporary work teams, guiding task completion and sharing expertise
  • Represent Accelleron IT in IS projects for assigned sales, service, and master data

Work Experience

  • approx. 1 - 4 years

Education

  • Bachelor's degreeOR
  • Master's degree

Languages

  • EnglishBusiness Fluent

Tools & Technologies

  • Microsoft Power Platform
  • SAP S/4 Hana
  • Microsoft SharePoint
  • Mobile Applications
  • Microsoft Visual Studio
  • Microsoft DevOps

Benefits

Free or Subsidized Food

  • Canteen

Childcare

  • Childcare

Modern Office

  • Modern office

Flexible Working

  • Flexible working model
  • Remote work policy

More Vacation Days

  • Attractive holiday plan

Mental Health Support

  • Employee assistance program
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Accelleron Switzerland Ltd and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.

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