Description

In this role, you will engage with clients to understand their business needs and translate those into effective solutions. Your day-to-day responsibilities will involve leading workshops, overseeing project delivery, and ensuring ongoing support for Veeva's Commercial Content applications.

Requirements

• •5+ years’ experience with consulting, project management, account management, or equivalent experience
• •Direct experience using digital content management systems
• •Experience working with life science customers
• •Ability to quickly understand customer requirements and create corresponding solution designs
• •Ability to work with a variety of customer roles and stakeholders
• •Proven ability to work independently in a dynamic environment
• •Ability to travel as required
• •Bachelor’s degree or above
• •Fluency in English
• •Legal right to work in Europe
• •Implementation of regulated content management systems
• •Experience working with a DAM tool
• •Experience working with a CRM tool
• •Understanding of Claims, DAM, Modular Content, MLR review, and European regulatory requirements
• •Understanding of life sciences compliance and computer systems validation requirements
• •Project management certification
• •Experience with product pre-sales, solution consulting, or engagement management
• •Fluency in Italian, French, or German
• •SaaS/Cloud experience

Tasks

• •Implement a content management platform for life sciences
• •Lead business process discovery and application design workshops
• •Translate complex client process requirements into workable solution designs
• •Oversee solution build, testing, and deployment
• •Create process documentation and project deliverables
• •Plan and establish post-go-live activities, including ongoing support
• •Provide subject matter expertise in Veeva’s Commercial Content applications

Tools & Technologies