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Concierge(m/w/x)
Creating guest experiences at luxury shopping destination with 110+ boutiques. At least 2 years hospitality or customer-focused experience required. 4-day work week, 6 weeks vacation.
Requirements
- At least 2 years of hospitality, tourism, leisure, retail, or customer-focused experience
- Excellent communication and interpersonal skills
- Confidence engaging with international guests
- Exceptional service delivery
- Strong organisational skills
- Flexibility and ability to remain calm under pressure
- Fluency in German
- Fluency in English
Tasks
- Create outstanding guest experiences
- Provide tailored recommendations and assistance
- Support and promote Village services
- Promote loyalty programmes and gift cards
- Respond to guest requests and enquiries
- Work closely with boutiques and guest services
- Collaborate with security and housekeeping
- Identify service improvement opportunities
- Maintain high guest satisfaction levels
Work Experience
- 2 years
Education
- Compulsory education
Languages
- German – Business Fluent
- English – Business Fluent
Benefits
Career Advancement
- Career development opportunities
Other Benefits
- Lifestyle-focused benefits
Healthcare & Fitness
- Physical wellbeing support
Mental Health Support
- Mental wellbeing support
- Social wellbeing support
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Concierge(m/w/x)
Creating guest experiences at luxury shopping destination with 110+ boutiques. At least 2 years hospitality or customer-focused experience required. 4-day work week, 6 weeks vacation.
Requirements
- At least 2 years of hospitality, tourism, leisure, retail, or customer-focused experience
- Excellent communication and interpersonal skills
- Confidence engaging with international guests
- Exceptional service delivery
- Strong organisational skills
- Flexibility and ability to remain calm under pressure
- Fluency in German
- Fluency in English
Tasks
- Create outstanding guest experiences
- Provide tailored recommendations and assistance
- Support and promote Village services
- Promote loyalty programmes and gift cards
- Respond to guest requests and enquiries
- Work closely with boutiques and guest services
- Collaborate with security and housekeeping
- Identify service improvement opportunities
- Maintain high guest satisfaction levels
Work Experience
- 2 years
Education
- Compulsory education
Languages
- German – Business Fluent
- English – Business Fluent
Benefits
Career Advancement
- Career development opportunities
Other Benefits
- Lifestyle-focused benefits
Healthcare & Fitness
- Physical wellbeing support
Mental Health Support
- Mental wellbeing support
- Social wellbeing support
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
Value Retail
Industry
Hospitality
Description
Value Retail operates retail villages. It focuses on creating unique shopping experiences and fostering brand partnerships.
Not a perfect match?
- Vans
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