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Commercial Service Manager(m/w/x)
Developing international service strategy for maritime propulsion systems. At least 5 years of technical-commercial experience required. Flexible working hours, 25 vacation days plus 13 ADV days.
Requirements
- HBO-level working and thinking level
- At least 5 years of experience in technical-commercial role
- Proactive mindset
- Strong leadership skills
- Strong communication skills
- Good command of Dutch
- Good command of English
- Experience with CRM systems
- Regularly visit customers or attend trade fairs
Tasks
- Support General Manager in developing international service strategy
- Lead Service Sales teams in Hardinxveld-Giessendam and Hamburg
- Implement maintenance contracts and extended warranties
- Develop and introduce spare parts pricing and assortment strategy
- Contribute to service activity growth and margin health
- Maintain customer satisfaction and healthy margins
- Act as key contact for customers and internal teams
- Analyze service portfolio to identify growth opportunities
- Conduct market analyses and translate insights into actions
- Coach and lead Service Sales teams
- Create uniform working methods across locations
- Maintain relationships with key customers
- Develop distinctive service propositions
- Implement CRM programs
Work Experience
- 5 years
Education
- Bachelor's degree
Languages
- Dutch – Business Fluent
- English – Business Fluent
Tools & Technologies
- CRM systems
Benefits
Flexible Working
- Flexible working hours
- Hybrid work setting
More Vacation Days
- 13 ADV days
Learning & Development
- Personal development opportunities
Informal Culture
- Informal working atmosphere
Not a perfect match?
- VULKAN Kupplungs- und Getriebebau Bernhard Hackforth GmbH & Co. KGFull-timeWith HomeofficeSeniorHamburg
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Commercial Service Manager(m/w/x)
Developing international service strategy for maritime propulsion systems. At least 5 years of technical-commercial experience required. Flexible working hours, 25 vacation days plus 13 ADV days.
Requirements
- HBO-level working and thinking level
- At least 5 years of experience in technical-commercial role
- Proactive mindset
- Strong leadership skills
- Strong communication skills
- Good command of Dutch
- Good command of English
- Experience with CRM systems
- Regularly visit customers or attend trade fairs
Tasks
- Support General Manager in developing international service strategy
- Lead Service Sales teams in Hardinxveld-Giessendam and Hamburg
- Implement maintenance contracts and extended warranties
- Develop and introduce spare parts pricing and assortment strategy
- Contribute to service activity growth and margin health
- Maintain customer satisfaction and healthy margins
- Act as key contact for customers and internal teams
- Analyze service portfolio to identify growth opportunities
- Conduct market analyses and translate insights into actions
- Coach and lead Service Sales teams
- Create uniform working methods across locations
- Maintain relationships with key customers
- Develop distinctive service propositions
- Implement CRM programs
Work Experience
- 5 years
Education
- Bachelor's degree
Languages
- Dutch – Business Fluent
- English – Business Fluent
Tools & Technologies
- CRM systems
Benefits
Flexible Working
- Flexible working hours
- Hybrid work setting
More Vacation Days
- 13 ADV days
Learning & Development
- Personal development opportunities
Informal Culture
- Informal working atmosphere
About the Company
Damen Marine Components (DMC)
Industry
Transportation
Description
Damen Marine Components (DMC) designs and manufactures premium systems for vessel propulsion, manoeuvring, and performance across the maritime industry.
Not a perfect match?
- VULKAN Kupplungs- und Getriebebau Bernhard Hackforth GmbH & Co. KG
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