Celonis
Client Value Partner - Manufacturing / Automotive(m/w/x)
Full-timeWith HomeofficeSenior
München
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CECelonis
Client Value Partner - Pharma/Chemicals(m/w/x)
München
Full-timeWith Home OfficeSenior
AI/ML
Nejo AI Summary
Driving process intelligence transformations for Pharma/Chemicals clients with AI-driven insights. 10+ years in customer success or strategy consulting required. Company equity and generous PTO.
Requirements
- Minimum 10 years relevant experience in customer success, strategy consulting, or related Pharma/Chemicals industry
- Strong experience driving large scale transformation programs, process re-engineering, and implementations
- Experience with AI-based transformation (strong plus)
- Deep exposure and experience with successful change management practices
- Ability to navigate large global organizations with persuasion power
- Knows how to work with internal resources to design, pitch, and sell opportunities
- Natural and consultative approach engaging senior executives
- Strong team player inspiring with patient, entrepreneurial leadership
- Project management: ability to organize multiple streams
- Strong communication skills
- Self-motivated, proactive team player
- Able to thrive in fast-paced, collaborative, ambiguous environments
Tasks
- Lead customer success as a trusted advisor
- Engage C-level executives to define long-term vision
- Mobilize Celonis resources for customer transformation
- Drive measurable business impact across processes
- Accelerate platform adoption
- Champion transformational initiatives and innovation
- Develop and maintain strong stakeholder relationships
- Embed Celonis into customer strategic objectives
- Ensure engagements are properly staffed
- Mentor customers on organization design
- Mentor customers on Center of Excellence maturation
- Mentor and coach team members
- Provide guidance and support to team members
- Offer feedback on team performance
- Manage the end-to-end customer value journey
- Influence key customer stakeholders
- Establish Celonis program roadmap
- Establish detailed value plans
- Resolve customer escalations
- Orchestrate internal teams efficiently
- Internalize customer strategy and targets
- Drive Celonis delivery alignment to strategy
- Support customers in solving business-critical problems
- Drive value realization and adoption within accounts
- Ensure high-quality, on-time project completion
- Ensure client satisfaction
- Meet usage and adoption targets
- Organize and lead customer advisory boards
- Address industry-specific challenges and innovations
- Gather insights to improve products and services
- Act as the voice of the customer internally
- Ensure alignment of product development with industry needs
- Collaborate on advocacy strategies
- Drive customer presence at key events
- Serve as a Celonis leader at conferences
- Serve as a Celonis leader at webinars
- Contribute to published thought leadership
- Collaborate on innovation or new asset development
- Contribute to playbooks for the value engineering team
- Contribute to resources for the value engineering team
- Contribute to tools for the value engineering team
Work Experience
- 10 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Benefits
More Vacation Days
- Generous PTO
Flexible Working
- Hybrid working options
Competitive Pay
- Company equity (RSUs)
Other Benefits
- Comprehensive benefits
- Inclusion and belonging programs
Generous Parental Leave
- Extensive parental leave
Purpose-Driven Work
- Dedicated volunteer days
Healthcare & Fitness
- Gym subsidies
Mental Health Support
- Counseling
- Well-being programs
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Celonis and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Not a perfect match?
- Celonis
Client Engagement Partner - Manufacturing / Automotive(m/w/x)
Full-timeWith HomeofficeSeniorMünchen - Celonis
Customer Transformation Advisor(m/w/x)
Full-timeWith HomeofficeSeniorMünchen - Celonis
Strategic Account Executive / Client Partner - Manufacturing / Logistics Services(m/w/x)
Full-timeWith HomeofficeSeniorMünchen - Celonis
Strategic Account Executive / Client Partner - Automotive(m/w/x)
Full-timeWith HomeofficeSeniorMünchen
CECelonis
Client Value Partner - Pharma/Chemicals(m/w/x)
München
Full-timeWith Home OfficeSenior
AI/ML
Nejo AI Summary
Driving process intelligence transformations for Pharma/Chemicals clients with AI-driven insights. 10+ years in customer success or strategy consulting required. Company equity and generous PTO.
Requirements
- Minimum 10 years relevant experience in customer success, strategy consulting, or related Pharma/Chemicals industry
- Strong experience driving large scale transformation programs, process re-engineering, and implementations
- Experience with AI-based transformation (strong plus)
- Deep exposure and experience with successful change management practices
- Ability to navigate large global organizations with persuasion power
- Knows how to work with internal resources to design, pitch, and sell opportunities
- Natural and consultative approach engaging senior executives
- Strong team player inspiring with patient, entrepreneurial leadership
- Project management: ability to organize multiple streams
- Strong communication skills
- Self-motivated, proactive team player
- Able to thrive in fast-paced, collaborative, ambiguous environments
Tasks
- Lead customer success as a trusted advisor
- Engage C-level executives to define long-term vision
- Mobilize Celonis resources for customer transformation
- Drive measurable business impact across processes
- Accelerate platform adoption
- Champion transformational initiatives and innovation
- Develop and maintain strong stakeholder relationships
- Embed Celonis into customer strategic objectives
- Ensure engagements are properly staffed
- Mentor customers on organization design
- Mentor customers on Center of Excellence maturation
- Mentor and coach team members
- Provide guidance and support to team members
- Offer feedback on team performance
- Manage the end-to-end customer value journey
- Influence key customer stakeholders
- Establish Celonis program roadmap
- Establish detailed value plans
- Resolve customer escalations
- Orchestrate internal teams efficiently
- Internalize customer strategy and targets
- Drive Celonis delivery alignment to strategy
- Support customers in solving business-critical problems
- Drive value realization and adoption within accounts
- Ensure high-quality, on-time project completion
- Ensure client satisfaction
- Meet usage and adoption targets
- Organize and lead customer advisory boards
- Address industry-specific challenges and innovations
- Gather insights to improve products and services
- Act as the voice of the customer internally
- Ensure alignment of product development with industry needs
- Collaborate on advocacy strategies
- Drive customer presence at key events
- Serve as a Celonis leader at conferences
- Serve as a Celonis leader at webinars
- Contribute to published thought leadership
- Collaborate on innovation or new asset development
- Contribute to playbooks for the value engineering team
- Contribute to resources for the value engineering team
- Contribute to tools for the value engineering team
Work Experience
- 10 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Benefits
More Vacation Days
- Generous PTO
Flexible Working
- Hybrid working options
Competitive Pay
- Company equity (RSUs)
Other Benefits
- Comprehensive benefits
- Inclusion and belonging programs
Generous Parental Leave
- Extensive parental leave
Purpose-Driven Work
- Dedicated volunteer days
Healthcare & Fitness
- Gym subsidies
Mental Health Support
- Counseling
- Well-being programs
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Celonis and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
Celonis
Industry
IT
Description
Celonis is a global leader in Process Mining technology, providing a platform that enhances business operations through data and AI.
Not a perfect match?
- Celonis
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