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WEWellhub

Client Success Account Executive II(m/w/x)

Berlin
Full-timeWith Home OfficeExperienced

Managing global enterprise client relationships for a workplace wellness platform. Client relationship management experience required. 25 days paid holiday, birthday holiday, flexible work hours.

Requirements

  • Client relationship management experience
  • Collaboration with cross-functional teams
  • Teamwork skills
  • Creative and efficient problem-solving
  • Excellent communication skills
  • Superior customer service
  • Detail-oriented
  • Managing multiple clients/projects concurrently
  • Monitoring data
  • Analyzing reports
  • Leveraging results
  • Analyzing and improving job processes/protocols
  • Anticipating and managing change
  • Adaptability to quick-moving global business environment
  • Verbal and written communication in Spanish
  • Verbal and written communication in English
  • Portuguese language skills (plus)

Tasks

  • Own client relationships for large accounts
  • Lead client meetings virtually and in person
  • Build trust with HR contacts
  • Share mission to improve employee health and engagement
  • Understand client objectives
  • Develop client-specific growth strategies
  • Drive initial client launch
  • Coordinate strategic relaunch and awareness events
  • Partner with Wellbeing Engagement Team
  • Present best practice workflows
  • Review member growth rates
  • Suggest member growth strategies
  • Provide Wellhub updates
  • Collaborate with multiple teams
  • Develop member growth strategies
  • Deliver on client and company goals
  • Analyze client data
  • Share findings
  • Develop tailored communication strategies
  • Increase user engagement
  • Own commercial agenda for clients
  • Renew and expand contracts annually
  • Renegotiate contracts
  • Inspire and empower others
  • Care for personal and colleagues' wellbeing
  • Promote work-life wellness
  • Create supportive environment

Work Experience

  • approx. 1 - 4 years

Education

  • High school diploma

Languages

  • SpanishBusiness Fluent
  • EnglishBusiness Fluent
  • PortugueseBasic

Benefits

Flexible Working

  • Flexible work hours

Additional Allowances

  • Home office equipment reimbursement
  • Monthly work allowance

More Vacation Days

  • Birthday holiday

Generous Parental Leave

  • 100% paid parental leave
  • Extended parental leave for birth mothers
  • Parental ramp-back period

Learning & Development

  • Career development platforms
  • Interactive development sessions
  • Personalized development roadmap
  • Continuous learning and feedback

Career Advancement

  • Internal job opportunities

Informal Culture

  • Supportive team environment
  • Open communication culture

Other Benefits

  • Diversity and inclusion initiatives

Competitive Pay

  • Syndio Fair Pay Certified
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Wellhub and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.

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