Finoa
Internship Positions(m/w/x)
Full-time/Part-timeInternshipWith Homeoffice
Berlin
New Job?Nejo!
The AI Job Search Engine
UPUpvest
Client Experience Internship(m/w/x)
Berlin
Full-timeInternshipWith Home Office
Nejo AI Summary
Assisting B2B clients with a European Investment API via email, Slack, and phone at a fast-growing FinTech. Familiarity with working within SLAs essential. Regular company events, dinners, and offsites.
Requirements
- Excitement about technology and investments
- Interest in client-facing roles
- Strong communication and organisation skills
- Familiarity with working within SLAs
- Client-first mindset and pragmatic problem-solving
- Self-serve approach to problem solving
- Proactive attitude and improvement-oriented
- Ability to work autonomously
- Experience in financial or regulated industries
- Interest in fintech, trading and investment
- Background in Business Administration, Finance, or Economics
- Experience with Zendesk or similar CRM
Tasks
- Provide exceptional B2B client support via email, Slack, and phone
- Assist clients with operational and administrative issues
- Proactively inform clients about service-related issues or events
- Solve problems with a calm and creative client-first attitude
- Advocate for client and end-user interests internally
- Contribute to projects that build the Client Experience function
- Identify improvements while working within established SLAs
- Conduct daily administrative checks to ensure smooth operations
- Build strong relationships with client counterparts
- Set new standards for internal and external client communication
- Collaborate cross-functionally with operations, product, and engineering teams
- Create and maintain the Client Experience knowledge base
Education
- Bachelor's degree
Languages
- English – Business Fluent
Tools & Technologies
- Zendesk
- CRM
Benefits
Purpose-Driven Work
- Impact-driven work
Modern Equipment
- Modern technologies
Team Events
- Company-wide events
- Company dinners
- Company offsites
- Holiday party
Other Benefits
- Employee Resources Groups
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Upvest and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Not a perfect match?
- lemon.markets
Founder's Associate Intern(m/w/x)
Full-timeInternshipWith HomeofficeBerlin - LIQID
Intern to Chief of Staff(m/w/x)
Full-timeInternshipWith HomeofficeBerlin - OpenProject GmbH
Customer Support & Community Manager(m/w/x)
Full-timeRemoteJuniorBerlin - Scalable Capital
Client Success Manager Broker Tax & Trading(m/w/x)
Full-timeTemporary contractWith HomeofficeJuniorBerlin
UPUpvest
Client Experience Internship(m/w/x)
Berlin
Full-timeInternshipWith Home Office
Nejo AI Summary
Assisting B2B clients with a European Investment API via email, Slack, and phone at a fast-growing FinTech. Familiarity with working within SLAs essential. Regular company events, dinners, and offsites.
Requirements
- Excitement about technology and investments
- Interest in client-facing roles
- Strong communication and organisation skills
- Familiarity with working within SLAs
- Client-first mindset and pragmatic problem-solving
- Self-serve approach to problem solving
- Proactive attitude and improvement-oriented
- Ability to work autonomously
- Experience in financial or regulated industries
- Interest in fintech, trading and investment
- Background in Business Administration, Finance, or Economics
- Experience with Zendesk or similar CRM
Tasks
- Provide exceptional B2B client support via email, Slack, and phone
- Assist clients with operational and administrative issues
- Proactively inform clients about service-related issues or events
- Solve problems with a calm and creative client-first attitude
- Advocate for client and end-user interests internally
- Contribute to projects that build the Client Experience function
- Identify improvements while working within established SLAs
- Conduct daily administrative checks to ensure smooth operations
- Build strong relationships with client counterparts
- Set new standards for internal and external client communication
- Collaborate cross-functionally with operations, product, and engineering teams
- Create and maintain the Client Experience knowledge base
Education
- Bachelor's degree
Languages
- English – Business Fluent
Tools & Technologies
- Zendesk
- CRM
Benefits
Purpose-Driven Work
- Impact-driven work
Modern Equipment
- Modern technologies
Team Events
- Company-wide events
- Company dinners
- Company offsites
- Holiday party
Other Benefits
- Employee Resources Groups
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Upvest and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
Upvest
Industry
FinancialServices
Description
The company is a well-funded, fast-growing FinTech building the first European Investment API to empower seamless investment experiences.
Not a perfect match?
- Finoa
Internship Positions(m/w/x)
Full-time/Part-timeInternshipWith HomeofficeBerlin - lemon.markets
Founder's Associate Intern(m/w/x)
Full-timeInternshipWith HomeofficeBerlin - LIQID
Intern to Chief of Staff(m/w/x)
Full-timeInternshipWith HomeofficeBerlin - OpenProject GmbH
Customer Support & Community Manager(m/w/x)
Full-timeRemoteJuniorBerlin - Scalable Capital
Client Success Manager Broker Tax & Trading(m/w/x)
Full-timeTemporary contractWith HomeofficeJuniorBerlin