Mytheresa.com GmbH
Client Advisor(m/w/x)
Full-timeOn-siteJunior
München
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In-store clienteling for luxury fashion wardrobes, building relationships with digital tools. Strong German communication and client empathy essential. Work with iconic minimalist luxury designs.
Requirements
- Strong German communication and client empathy
- Strong attention to details
- Results-driven and customer focus
- Time management skills
- Problem solving skills
- Omni-channel retail orientation
- Flexible availability
- Experience in luxury fashion
- English or other language skills
- BOH knowledge
- Proactivity, enthusiasm, and fashion knowledge
Tasks
- Provide an excellent in-store experience
- Identify customer needs and expectations
- Share product information and current trends
- Develop one-on-one customer relationships
- Utilize digital tools for clienteling
- Maintain accurate customer account records
- Track product preferences and order history
- Manage price quotes and follow-up information
- Apply brand and product knowledge
- Monitor the luxury market and competitors
- Achieve personal and store sales goals
- Manage all stages of the sales cycle
- Convert product inquiries into sales
Work Experience
- 3 - 4 years
Education
- Compulsory education
Languages
- German – Business Fluent
- English – Basic
Tools & Technologies
- BOH
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Jil Sander and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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In-store clienteling for luxury fashion wardrobes, building relationships with digital tools. Strong German communication and client empathy essential. Work with iconic minimalist luxury designs.
Requirements
- Strong German communication and client empathy
- Strong attention to details
- Results-driven and customer focus
- Time management skills
- Problem solving skills
- Omni-channel retail orientation
- Flexible availability
- Experience in luxury fashion
- English or other language skills
- BOH knowledge
- Proactivity, enthusiasm, and fashion knowledge
Tasks
- Provide an excellent in-store experience
- Identify customer needs and expectations
- Share product information and current trends
- Develop one-on-one customer relationships
- Utilize digital tools for clienteling
- Maintain accurate customer account records
- Track product preferences and order history
- Manage price quotes and follow-up information
- Apply brand and product knowledge
- Monitor the luxury market and competitors
- Achieve personal and store sales goals
- Manage all stages of the sales cycle
- Convert product inquiries into sales
Work Experience
- 3 - 4 years
Education
- Compulsory education
Languages
- German – Business Fluent
- English – Basic
Tools & Technologies
- BOH
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Jil Sander and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
Jil Sander
Industry
Fashion
Description
Jil Sander is a luxury brand focused on design, quality, and functionality, offering enduring wardrobes for women and men with a blend of progressive and experimental styles.
Not a perfect match?
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