Valentino
Senior Client Advisor(m/w/x)
Full-timeOn-siteSenior
München
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Building long-term client relationships with personalized outreach campaigns. Exceptional client relationship skills required. Flexible schedule including evenings, weekends, holidays.
Requirements
- Exceptional client and customer relationship building skills
- Flexible schedule including evenings, weekends, holidays
- Action-oriented with drive for results
- Problem-solving skills
- Team player
Tasks
- Master the client journey to build long-term relationships
- Engage proactively with existing and potential clientele
- Deliver impeccable Valentino Couture service throughout the sales process
- Achieve CRM targets through active engagement
- Implement personalized outreach campaigns using clienteling tools
- Capture client data and qualitative information
- Manage your portfolio of customers, including VVICs and VICs
- Achieve sales, KPI, and CRM targets
- Discover client needs and guide them across brand categories
- Curate looks based on fashion and seasonal trends
- Develop strong product and fit knowledge
- Prepare for client appointments by researching preferences and organizing merchandise
- Stay informed about new arrivals, trends, and events
- Assist with sales and after-sales activities
- Maintain product presentation and replenish the sales floor
- Utilize warehouse stock knowledge to restock shelves and maximize sales
- Partner with the team for seamless store operations and presentation
- Liaise with the Visual team on display guidelines
- Verify and report relevant information to store management
Education
- High school diploma
Languages
- English – Business Fluent
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Valentino and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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- Prada S.p.A.
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Building long-term client relationships with personalized outreach campaigns. Exceptional client relationship skills required. Flexible schedule including evenings, weekends, holidays.
Requirements
- Exceptional client and customer relationship building skills
- Flexible schedule including evenings, weekends, holidays
- Action-oriented with drive for results
- Problem-solving skills
- Team player
Tasks
- Master the client journey to build long-term relationships
- Engage proactively with existing and potential clientele
- Deliver impeccable Valentino Couture service throughout the sales process
- Achieve CRM targets through active engagement
- Implement personalized outreach campaigns using clienteling tools
- Capture client data and qualitative information
- Manage your portfolio of customers, including VVICs and VICs
- Achieve sales, KPI, and CRM targets
- Discover client needs and guide them across brand categories
- Curate looks based on fashion and seasonal trends
- Develop strong product and fit knowledge
- Prepare for client appointments by researching preferences and organizing merchandise
- Stay informed about new arrivals, trends, and events
- Assist with sales and after-sales activities
- Maintain product presentation and replenish the sales floor
- Utilize warehouse stock knowledge to restock shelves and maximize sales
- Partner with the team for seamless store operations and presentation
- Liaise with the Visual team on display guidelines
- Verify and report relevant information to store management
Education
- High school diploma
Languages
- English – Business Fluent
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Valentino and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
Valentino
Industry
Fashion
Description
The company fosters a creative and inclusive environment, emphasizing individual contributions and community success.
Not a perfect match?
- Valentino
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Full-timeOn-siteSeniorMünchen - Prada S.p.A.
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PRADA Client Advisor(m/w/x)
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