Dolce & Gabbana S.r.l.
Client Advisor(m/w/x)
Full-time/Part-timeOn-siteExperienced
Hamburg
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Clienteling and relationship building for Valentino Couture Service. Exceptional clienteling and problem-solving skills required. Flexible schedule including evenings, weekends, and holidays.
Requirements
- Exceptional clientele and customer relationship building skills
- Flexible schedule including evenings, weekends, and holidays
- Action-oriented with a drive for results
- Problem-solving skills
- Team player
Tasks
- Master the client journey
- Build long-term client relationships
- Engage proactively with clients
- Deliver impeccable Valentino Couture Service
- Prepare for sales phases
- Welcome and explore client needs
- Present products effectively
- Close sales and farewell clients
- Meet CRM targets
- Implement personalized reach-out campaigns
- Use clienteling tools for CRM tasks
- Capture and note client data
- Manage customer portfolio
- Achieve sales and KPI targets
- Discover client needs
- Guide clients across brand categories
- Stay current with fashion trends
- Curate looks for clients
- Develop product and fit knowledge
- Prepare for client appointments
- Research client preferences
- Organize merchandise
- Create welcoming environments
- Stay informed about new arrivals
- Follow seasonal trends
- Report on special events
- Assist with sales activities
- Handle boutique returns
- Manage end-of-season activities
- Process customer returns
- Handle repairs and complaints
- Maintain product presentation
- Replenish floor stock
- Manage warehouse stock
- Ensure re-stocking
- Maximize sales
- Partner with the team
- Ensure seamless store operations
- Uphold presentation standards
- Liaise with Visual team
- Follow display guidelines
- Report relevant information to management
Education
- High school diploma
Languages
- English – Business Fluent
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Valentino and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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Clienteling and relationship building for Valentino Couture Service. Exceptional clienteling and problem-solving skills required. Flexible schedule including evenings, weekends, and holidays.
Requirements
- Exceptional clientele and customer relationship building skills
- Flexible schedule including evenings, weekends, and holidays
- Action-oriented with a drive for results
- Problem-solving skills
- Team player
Tasks
- Master the client journey
- Build long-term client relationships
- Engage proactively with clients
- Deliver impeccable Valentino Couture Service
- Prepare for sales phases
- Welcome and explore client needs
- Present products effectively
- Close sales and farewell clients
- Meet CRM targets
- Implement personalized reach-out campaigns
- Use clienteling tools for CRM tasks
- Capture and note client data
- Manage customer portfolio
- Achieve sales and KPI targets
- Discover client needs
- Guide clients across brand categories
- Stay current with fashion trends
- Curate looks for clients
- Develop product and fit knowledge
- Prepare for client appointments
- Research client preferences
- Organize merchandise
- Create welcoming environments
- Stay informed about new arrivals
- Follow seasonal trends
- Report on special events
- Assist with sales activities
- Handle boutique returns
- Manage end-of-season activities
- Process customer returns
- Handle repairs and complaints
- Maintain product presentation
- Replenish floor stock
- Manage warehouse stock
- Ensure re-stocking
- Maximize sales
- Partner with the team
- Ensure seamless store operations
- Uphold presentation standards
- Liaise with Visual team
- Follow display guidelines
- Report relevant information to management
Education
- High school diploma
Languages
- English – Business Fluent
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Valentino and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
Valentino
Industry
Fashion
Description
The company fosters a creative and inclusive environment, emphasizing individual contributions and community success.
Not a perfect match?
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