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NONomad Digital

Clerk for Warehouse & RMA Management(m/w/x)

Hildesheim
Full-timeOn-siteExperienced

Processing RMA requests and handling goods for railway connectivity solutions. ERP system experience, preferably NetSuite, required. Flexible working arrangements, reasonable adjustments.

Requirements

  • Certified merchandiser for industry or retail, or equivalent experience
  • Experience using ERP systems (NetSuite preferred)
  • Proficiency in MS Office (preferably Office 365)
  • Good level of English
  • Experience in customer service environments
  • Experience with databases and ERP systems
  • Experience in warehouse operations (order picking, work planning)
  • Understanding and accurate following of operational processes
  • Punctuality and reliability
  • High care and accuracy in work
  • Strong team player
  • Strong attention to detail and accuracy
  • Ability to work effectively under pressure
  • Friendly and professional customer interaction approach
  • Ability to prioritise tasks and manage workload
  • Good computer skills (MS Office – Word, Excel, Outlook)
  • Proactive mindset in a fast-paced environment
  • Team-focused approach with willingness to support others

Tasks

  • Assist with goods handling
  • Process RMA requests
  • Handle administrative tasks
  • Support customer inquiries
  • Coordinate internally
  • Answer telephone calls
  • Manage switchboard duties
  • Process incoming emails
  • Respond to customer queries
  • Create quotations
  • Follow up on quotations
  • Prepare conference rooms
  • Support meetings
  • Inspect returned goods
  • Update Repair and RMA database
  • Conduct outgoing goods inspections
  • Complete administrative documentation
  • Pick orders
  • Prepare items for production
  • Support repair team collaboration
  • Prepare delivery notes
  • Create shipping documentation
  • Manage ERP transactions
  • Support customs activities
  • Assess transport damage
  • Produce damage reports
  • Check incoming invoices

Work Experience

  • approx. 1 - 4 years

Education

  • Compulsory education

Languages

  • EnglishAdvanced

Tools & Technologies

  • NetSuite
  • MS Office
  • Office 365
  • ERP systems
  • Databases
  • MS Office – Word, Excel, Outlook

Benefits

Flexible Working

  • Flexible working arrangements

Other Benefits

  • Reasonable adjustments
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Nomad Digital and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.

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