New Job?Nejo!

The AI Job Search Engine

MO
Morrison Express Corporation
3mo ago

Clerk Customer Service(m/w/x)

Dresden
Full-timeOn-siteExperienced

Description

In this role, you will engage with clients from around the world, addressing their inquiries and complaints while managing orders and invoices. Your daily responsibilities will involve collaborating with various teams to optimize processes and ensure customer satisfaction.

Let AI find the perfect jobs for you!

Upload your CV and Nejo AI will find matching job offers for you.

Requirements

  • Completed commercial training as Clerk for forwarding and logistics services or similar
  • Experience in telephone customer service and complaints management
  • Excellent communication skills and experience in direct customer contact
  • Confident German/English language skills, both written and spoken
  • Good knowledge of MS Office
  • Flexibility, ability to work in a team, independent working style, structured and commitment
  • Organizational skills
  • Conscientious and result-oriented way of working
  • CargoWise knowledge is an advantage

Education

Vocational certification

Work Experience

approx. 1 - 4 years

Tasks

  • Support national and international clients
  • Handle inquiries and complaints
  • Prepare offers for customers
  • Enter orders in the transport management system
  • Verify invoices and communicate with service providers
  • Collaborate with customs and transport planning teams
  • Develop and optimize processes
  • Track shipments and generate reports
  • Ensure customer-specific KPIs are met

Tools & Technologies

CargoWiseMS Office

Languages

GermanBusiness Fluent

EnglishBusiness Fluent

Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Morrison Express Corporation and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Not a perfect match?
100+ Similar Jobs in Dresden
  • DEFRA JAS FORWARDING GMBH

    Sachbearbeiter Import/ Export für Luft- oder Seefracht(m/w/x)

    Full-timeOn-siteExperienced
    Dresden
  • ROTOP

    Mitarbeiter Kundenservice - Pharmazie(m/w/x)

    Full-time/Part-timeOn-siteExperienced
    Dresden
  • Emons Container Service GmbH

    kaufmännischer Mitarbeiter Disposition/Terminaldienstleistungen(m/w/x)

    Full-timeOn-siteExperienced
    Dresden
  • marschner consulting GbR

    Auftragssachbearbeiter(m/w/x)

    Full-timeTemporary contractOn-siteExperienced
    Dresden
  • Wilsdruff - L. Wackler Wwe. Nachf. GmbH

    Inside Sales Mitarbeiter Spedition Vertriebsinnendienst(m/w/x)

    Full-timeOn-siteJunior
    Wilsdruff
100+ View all similar jobs