Description

In this role, you will manage a portfolio of claims, conduct evaluations, and collaborate with experts to ensure fair resolutions. Your day-to-day responsibilities will involve problem-solving and delivering exceptional service to clients across Germany, Austria, and Switzerland.

Requirements

• •3+ years Claims or Insurance Industry experience
• •Demonstrated ability to work with external experts and vendors
• •Basic understanding of policy coverage, investigation processes, and claim evaluation
• •Proficiency with MS Office suite and internet-based research
• •Understanding of insurance fundamentals and willingness to develop technical expertise
• •Fluency in both German and English languages
• •Experience with international program business
• •Knowledge of additional European languages
• •Basic familiarity with construction and engineering concepts
• •Experience handling standard claims independently
• •Insurance-related coursework or initial certifications
• •Interest in developing specialized expertise in Property, Engineering or Construction claims

Tasks

• •Process and manage a portfolio of standard claims from first advice to settlement
• •Conduct initial coverage reviews and fact investigations
• •Perform loss evaluations and contribute to claim resolution strategies
• •Coordinate with external experts and vendors while monitoring budgets
• •Support recovery claims handling and identify potential fraud cases
• •Prepare accurate reports for internal stakeholders
• •Share claims insights with colleagues
• •Alert team leaders about potential loss developments

Tools & Technologies