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City Operations Manager (German-speaking)(m/w/x)
Managing daily mobility service operations and ensuring reliable passenger transport. Experience leading shift-based teams required. Company pension with 20% employer contribution, 30 vacation days.
Requirements
- Leading operational teams, ideally with shift-based staff
- On-site presence at least 3 days/week
- Strong interpersonal skills and solutions-oriented mindset
- Data-driven approach to problem solving
- Motivation for fast-paced environments and process improvement
- German language skills C1 or higher
- English language skills B2 or higher
- Valid Class B driver’s license
Tasks
- Lead day-to-day operations for mobility services
- Ensure reliable passenger transportation
- Drive continuous improvements in operations
- Achieve operational excellence
- Serve as primary contact for drivers
- Monitor key performance metrics
- Manage team onboarding and mentoring
- Ensure efficient shift planning
- Identify service quality improvement opportunities
- Implement process optimization initiatives
- Enhance rider experience
- Enhance driver experience
Work Experience
- approx. 4 - 6 years
Education
- High school diploma
Languages
- German – Business Fluent
- English – Business Fluent
Tools & Technologies
- Class B driver’s license
Benefits
Healthcare & Fitness
- Urban Sports Club membership
Retirement Plans
- Company pension scheme with 20% employer contribution
More Vacation Days
- 30 vacation days
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City Operations Manager (German-speaking)(m/w/x)
Managing daily mobility service operations and ensuring reliable passenger transport. Experience leading shift-based teams required. Company pension with 20% employer contribution, 30 vacation days.
Requirements
- Leading operational teams, ideally with shift-based staff
- On-site presence at least 3 days/week
- Strong interpersonal skills and solutions-oriented mindset
- Data-driven approach to problem solving
- Motivation for fast-paced environments and process improvement
- German language skills C1 or higher
- English language skills B2 or higher
- Valid Class B driver’s license
Tasks
- Lead day-to-day operations for mobility services
- Ensure reliable passenger transportation
- Drive continuous improvements in operations
- Achieve operational excellence
- Serve as primary contact for drivers
- Monitor key performance metrics
- Manage team onboarding and mentoring
- Ensure efficient shift planning
- Identify service quality improvement opportunities
- Implement process optimization initiatives
- Enhance rider experience
- Enhance driver experience
Work Experience
- approx. 4 - 6 years
Education
- High school diploma
Languages
- German – Business Fluent
- English – Business Fluent
Tools & Technologies
- Class B driver’s license
Benefits
Healthcare & Fitness
- Urban Sports Club membership
Retirement Plans
- Company pension scheme with 20% employer contribution
More Vacation Days
- 30 vacation days
About the Company
Via
Industry
Transportation
Description
The company builds technology that modernizes public transportation systems, enhancing access to jobs, healthcare, and education.
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