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TITide

Business Development Team Lead(m/w/x)

Berlin
Full-timeWith Home OfficeManagement

Leading and developing a hybrid outbound acquisition team for SME business accounts. 3+ years leading sales teams with outbound telesales or SME acquisition background required. 3 days paid leave for volunteering.

Requirements

  • Fluent German (written and spoken) and strong English skills
  • 3+ years experience leading sales teams
  • Strong background in outbound telesales or SME acquisition
  • Proven ability to drive revenue and improve conversion rates
  • Experience coaching call quality and developing sales talent
  • Data-driven mindset with experience running experiments
  • High ownership and accountability
  • Confidence influencing stakeholders
  • Comfort in fast-moving, evolving environment
  • Experience in fintech, payments, banking or SME B2B sales (highly desirable)

Tasks

  • Build a hybrid acquisition team
  • Lead a team of Business Development Executives
  • Develop a team of Business Development Executives
  • Focus the team on outbound acquisition
  • Drive daily performance
  • Shape team culture
  • Shape team structure
  • Shape commercial strategy
  • Support in-person events or field activations
  • Attend in-person events or field activations
  • Set ambitious KPIs aligned to company goals
  • Drive daily performance across dials, engagement, conversion, quality
  • Listen to team calls
  • Coach the team on compliant member experiences
  • Build dashboards and performance tracking frameworks
  • Run structured test-and-learn initiatives
  • Collaborate with Product, KYC, Compliance, Marketing
  • Remove team blockers
  • Own commercial results
  • Lead outbound telephone strategy to maximize conversion
  • Ensure performance across all lead types
  • Ensure performance in colder segments
  • Continuously optimize call structure
  • Continuously optimize objection handling
  • Continuously optimize upsell approach
  • Support field activity to drive brand presence
  • Support field activity to drive conversion
  • Maintain high QA standards across all calls
  • Ensure compliance with regulatory requirements
  • Ensure compliance with onboarding requirements
  • Partner with KYC to improve onboarding efficiency
  • Partner with Compliance to improve onboarding efficiency
  • Build clear processes and structured workflows
  • Use data to identify performance gaps
  • Implement data-driven corrective actions
  • Create a culture of accountability and high energy
  • Work with Marketing to maximize lead ROI
  • Partner with Product to share German SME market insights
  • Collaborate cross-functionally to improve conversion
  • Collaborate cross-functionally to improve member experience

Work Experience

  • 3 years

Education

  • High school diploma

Languages

  • GermanBusiness Fluent
  • EnglishBusiness Fluent

Benefits

Flexible Working

  • Hybrid working
  • Flexible workplace model
  • Remote work supported

More Vacation Days

  • 25 days paid leave

Purpose-Driven Work

  • 3 days paid leave for volunteering

Learning & Development

  • 3 days paid leave for L&D
  • Professional L&D budget

Other Benefits

  • Share options

Generous Parental Leave

  • Extended Parental Leave

Public Transport Subsidies

  • Deutschland-Ticket

Healthcare & Fitness

  • Free Urban Sports Club Membership

Mental Health Support

  • Mental health support (Plumm)

Additional Allowances

  • One-off home office budget

Workation & Sabbatical

  • Work and travel globally
  • Sabbatical Leave

Team Events

  • Team socials

Modern Equipment

  • Option to own work device
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Tide and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.

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