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Blockchain Security AI Application Support Engineer(m/w/x)
Monitoring blockchain infrastructure and AI/LLM applications for a global crypto platform. Application support and infrastructure monitoring experience required. Flexi-work hours, hybrid or remote setup.
Requirements
- Investigative mindset for root cause analysis
- Perfectionist approach to system stability
- Application support experience
- AI/LLM workflow automation experience
- Infrastructure monitoring experience
- Strong communication skills
- Ability to distill complex issues for users
- Ability to deliver root-cause data to engineers
- Degree in Computer Science, Engineering, or IT
- Knowledge of Rust or Python or Node.js or Golang
- Blockchain/Web3 technical depth
- Experience writing/deploying DApps in Solana or EVM
- Practical experience with staking across blockchains
Tasks
- Ensure stability and availability of production applications and blockchain infrastructure
- Oversee pre-production and staging environments for seamless delivery
- Lead triage of application alerts and conduct root cause analysis
- Manage post-resolution follow-ups to prevent recurring issues
- Coordinate disaster recovery testing, audits, and monitoring tool improvements
- Build AI tools and agents to automate support tasks and reporting
- Stay updated on supported blockchains and DApps
- Evaluate new blockchains and DApps for supportability impact
Work Experience
- approx. 1 - 4 years
Education
- Bachelor's degree
Languages
- English – Business Fluent
Tools & Technologies
- AI/LLMs
- Rust
- Python
- Node.js
- Golang
- Solana
- EVM
- DApps
Benefits
Flexible Working
- Flexi-work hour
- Hybrid or remote set-up
- Work Flexibility Adoption
Other Benefits
- Medical insurance package with extended coverage to dependents
More Vacation Days
- Attractive annual leave entitlement
- Birthday leave
- Work anniversary leave
Career Advancement
- Internal mobility program
Corporate Discounts
- Crypto.com visa card
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Blockchain Security AI Application Support Engineer(m/w/x)
Monitoring blockchain infrastructure and AI/LLM applications for a global crypto platform. Application support and infrastructure monitoring experience required. Flexi-work hours, hybrid or remote setup.
Requirements
- Investigative mindset for root cause analysis
- Perfectionist approach to system stability
- Application support experience
- AI/LLM workflow automation experience
- Infrastructure monitoring experience
- Strong communication skills
- Ability to distill complex issues for users
- Ability to deliver root-cause data to engineers
- Degree in Computer Science, Engineering, or IT
- Knowledge of Rust or Python or Node.js or Golang
- Blockchain/Web3 technical depth
- Experience writing/deploying DApps in Solana or EVM
- Practical experience with staking across blockchains
Tasks
- Ensure stability and availability of production applications and blockchain infrastructure
- Oversee pre-production and staging environments for seamless delivery
- Lead triage of application alerts and conduct root cause analysis
- Manage post-resolution follow-ups to prevent recurring issues
- Coordinate disaster recovery testing, audits, and monitoring tool improvements
- Build AI tools and agents to automate support tasks and reporting
- Stay updated on supported blockchains and DApps
- Evaluate new blockchains and DApps for supportability impact
Work Experience
- approx. 1 - 4 years
Education
- Bachelor's degree
Languages
- English – Business Fluent
Tools & Technologies
- AI/LLMs
- Rust
- Python
- Node.js
- Golang
- Solana
- EVM
- DApps
Benefits
Flexible Working
- Flexi-work hour
- Hybrid or remote set-up
- Work Flexibility Adoption
Other Benefits
- Medical insurance package with extended coverage to dependents
More Vacation Days
- Attractive annual leave entitlement
- Birthday leave
- Work anniversary leave
Career Advancement
- Internal mobility program
Corporate Discounts
- Crypto.com visa card
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
Crypto.com
Industry
FinancialServices
Description
The company serves over 80 million customers and is the world's fastest growing global cryptocurrency platform.
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