agens Arbeitsmarktservice gGmbH
Bicycle Mechanic / Bicycle Assembler(m/w/x)
Full-time/Part-timeTemporary contractOn-siteJunior
Berlin
from 15.43 / hour
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ZOZoomo
Bicycle Mechanic(m/w/x)
Berlin
from 13.9 - 15 / hour
Part-timeOn-siteExperienced
Nejo AI Summary
Servicing electric delivery bikes for urban mobility platform. Mechanical aptitude and customer-facing communication skills required. Company e-bike use, tool budget, and monthly team events.
Requirements
- Strong communication skills
- Ability to make customers feel welcome
- Identify client needs
- Present and answer product/service questions
- Recommend solutions
- Positive attitude
- Desire to resolve customer issues/complaints
- Proven work experience as (Bike) Mechanic or similar
- Driving Licence (preferred)
- Willingness and enthusiasm for selling products
- Track record of achieving sales targets (ideal)
- Professional or personal technical experience
- Experience repairing bicycles, motorbikes, e-mopeds or cars (ideal)
- Familiarity with consumer behaviour principles
- Cool and calm operator
- Ability to diffuse heated situations
- Ability to turn irate customers into promoters
- Excellent communication skills
- Ability to build trusting relationships
- Interest and knowledge in mobility, micro mobility or e-bikes
- Ability to problem solve and troubleshoot quickly
- Resourcefulness in finding answers and asking for help
- Strong organisation skills
- Ability to multi-task
- Has fun and enjoys working in a collaborative environment
- Fluent communicator in English (B2 or higher)
- Fluency in another language e.g. Hindi/German (big plus)
- Certification
Tasks
- Act as a brand ambassador for Zoomo
- Provide excellent customer service
- Inform customers about e-bike specifications
- Perform mechanic duties for electric bikes
- Ensure processes and procedures are followed
- Explain technical and financial aspects of bikes
- Perform basic bike repairs
- Work with the mechanic team on product quality
- Provide accurate product information to customers
- Answer customer questions about products/services
- Diagnose required bike services
- Troubleshoot and repair Zoomo e-bikes
- Support recovery of lost and stolen bikes
- Ensure a seamless in-person support experience
- Guide riders through the onboarding process
- Help riders troubleshoot issues
- Meet store sales targets
- Complete store administration
- Ensure compliance with policies and procedures
- Maintain store health and safety compliance
- Maintain housekeeping standards
- Manage visual marketing and merchandising
- Improve brand awareness
- Support marketing activities
- Ensure customer satisfaction
- Contribute to store profitability
Work Experience
- approx. 1 - 4 years
Education
- Vocational certification
Languages
- English – Business Fluent
- Hindi – Basic
- German – Basic
Benefits
Public Transport Subsidies
- Contribution to public transport
Modern Equipment
- Budget for personal tools/hardware
Team Events
- Monthly team outings & events
Company Bike
- Use of company e-bike
Learning & Development
- Annual learning and development allowance
Mental Health Support
- Mental wellbeing support
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Zoomo and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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ZOZoomo
Bicycle Mechanic(m/w/x)
Berlin
from 13.9 - 15 / hour
Part-timeOn-siteExperienced
Nejo AI Summary
Servicing electric delivery bikes for urban mobility platform. Mechanical aptitude and customer-facing communication skills required. Company e-bike use, tool budget, and monthly team events.
Requirements
- Strong communication skills
- Ability to make customers feel welcome
- Identify client needs
- Present and answer product/service questions
- Recommend solutions
- Positive attitude
- Desire to resolve customer issues/complaints
- Proven work experience as (Bike) Mechanic or similar
- Driving Licence (preferred)
- Willingness and enthusiasm for selling products
- Track record of achieving sales targets (ideal)
- Professional or personal technical experience
- Experience repairing bicycles, motorbikes, e-mopeds or cars (ideal)
- Familiarity with consumer behaviour principles
- Cool and calm operator
- Ability to diffuse heated situations
- Ability to turn irate customers into promoters
- Excellent communication skills
- Ability to build trusting relationships
- Interest and knowledge in mobility, micro mobility or e-bikes
- Ability to problem solve and troubleshoot quickly
- Resourcefulness in finding answers and asking for help
- Strong organisation skills
- Ability to multi-task
- Has fun and enjoys working in a collaborative environment
- Fluent communicator in English (B2 or higher)
- Fluency in another language e.g. Hindi/German (big plus)
- Certification
Tasks
- Act as a brand ambassador for Zoomo
- Provide excellent customer service
- Inform customers about e-bike specifications
- Perform mechanic duties for electric bikes
- Ensure processes and procedures are followed
- Explain technical and financial aspects of bikes
- Perform basic bike repairs
- Work with the mechanic team on product quality
- Provide accurate product information to customers
- Answer customer questions about products/services
- Diagnose required bike services
- Troubleshoot and repair Zoomo e-bikes
- Support recovery of lost and stolen bikes
- Ensure a seamless in-person support experience
- Guide riders through the onboarding process
- Help riders troubleshoot issues
- Meet store sales targets
- Complete store administration
- Ensure compliance with policies and procedures
- Maintain store health and safety compliance
- Maintain housekeeping standards
- Manage visual marketing and merchandising
- Improve brand awareness
- Support marketing activities
- Ensure customer satisfaction
- Contribute to store profitability
Work Experience
- approx. 1 - 4 years
Education
- Vocational certification
Languages
- English – Business Fluent
- Hindi – Basic
- German – Basic
Benefits
Public Transport Subsidies
- Contribution to public transport
Modern Equipment
- Budget for personal tools/hardware
Team Events
- Monthly team outings & events
Company Bike
- Use of company e-bike
Learning & Development
- Annual learning and development allowance
Mental Health Support
- Mental wellbeing support
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Zoomo and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
Zoomo
Industry
Automotive
Description
Zoomo is the world's leading platform for professional ebikes, enabling the transition to Light Electric Vehicles for urban mobility and carbon-neutral cities.
Not a perfect match?
- agens Arbeitsmarktservice gGmbH
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Full-time/Part-timeOn-siteExperiencedReinickendorffrom 2,800 / month - RADhaus GmbH
Zweiradmechatroniker(m/w/x)
Full-time/Part-timeOn-siteExperiencedBerlinfrom 2,800 / month - Cowboy
Mobile service representative(m/w/x)
Part-timeOn-siteEntry LevelBerlin, Hamburg, München, Köln, Stuttgart, Dresden, Hannover, Bielefeld, Münster, Mannheimfrom 40 / hour - agens Sozialbetriebe gGmbH
Fahrradmechaniker:in / Fahrradmonteur:in(m/w/x)
Part-timeTemporary contractOn-siteJuniorBerlinfrom 15.43 / hour