Sephora
Assistant Store Manager(m/w/x)
Full-timeOn-siteJunior
Hamburg
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Customer engagement and feedback collection for prestige beauty retail. Retail and customer advising experience required. 4 weeks vacation, staff discounts.
Requirements
- Communicative, reliable, organized
- Team spirit
- Open, motivating, friendly manner
- Comparable experience or interest in beauty, cosmetics, retail, fashion, or gastronomy sector
- First experience in retail and customer advising/dealing
- Excellent customer communication skills
- Good knowledge of beauty industry & trends
- Fluent English or native language
- Being LVMH
- People-oriented actions
- Creativity and innovation drive
- Striving for excellence
- Entrepreneurial spirit and mindset
Tasks
- Engage with customers to ensure satisfaction and gather feedback
- Monitor and enhance staff productivity and engagement
- Maintain stock availability and optimize replenishment efficiency
- Ensure compliance with operational routines
- Track and analyze turnover against targets
- Develop and expand the product category
- Control retail key figures (MS, IPT, AVB, CR, number of services)
- Conduct scheduled inventory checks
- Manage employee sickness rates and turnover
- Perform short services in all departments
- Support beauty classes and workshops
- Ensure product presentation aligns with visual merchandising guidelines
- Maintain and update the store's assortment and merchandise
- Keep the sales floor fully stocked and prepare products for sale
- Clean and maintain sales floor furniture and products
- Manage warehousing and stocking of goods
- Assist with merchandising updates and store conversions
- Conduct regular inventories
- Operate the cash register
- Handle additional daily business tasks
- Monitor and improve conversion rate
- Increase items per basket
- Enhance average basket value
- Collect and analyze customer feedback and satisfaction
- Track the number of services provided
Education
- Compulsory education
Languages
- English – Fluent
Benefits
Competitive Pay
- Rewarding compensation
- Attractive salary package
More Vacation Days
- Generous time off
Corporate Discounts
- Staff discounts
Healthcare & Fitness
- Fitness partnerships
Retirement Plans
- Company pension plan
Learning & Development
- Continuous learning culture
- Dedicated trainings
- Further education opportunities
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Sephora and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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Customer engagement and feedback collection for prestige beauty retail. Retail and customer advising experience required. 4 weeks vacation, staff discounts.
Requirements
- Communicative, reliable, organized
- Team spirit
- Open, motivating, friendly manner
- Comparable experience or interest in beauty, cosmetics, retail, fashion, or gastronomy sector
- First experience in retail and customer advising/dealing
- Excellent customer communication skills
- Good knowledge of beauty industry & trends
- Fluent English or native language
- Being LVMH
- People-oriented actions
- Creativity and innovation drive
- Striving for excellence
- Entrepreneurial spirit and mindset
Tasks
- Engage with customers to ensure satisfaction and gather feedback
- Monitor and enhance staff productivity and engagement
- Maintain stock availability and optimize replenishment efficiency
- Ensure compliance with operational routines
- Track and analyze turnover against targets
- Develop and expand the product category
- Control retail key figures (MS, IPT, AVB, CR, number of services)
- Conduct scheduled inventory checks
- Manage employee sickness rates and turnover
- Perform short services in all departments
- Support beauty classes and workshops
- Ensure product presentation aligns with visual merchandising guidelines
- Maintain and update the store's assortment and merchandise
- Keep the sales floor fully stocked and prepare products for sale
- Clean and maintain sales floor furniture and products
- Manage warehousing and stocking of goods
- Assist with merchandising updates and store conversions
- Conduct regular inventories
- Operate the cash register
- Handle additional daily business tasks
- Monitor and improve conversion rate
- Increase items per basket
- Enhance average basket value
- Collect and analyze customer feedback and satisfaction
- Track the number of services provided
Education
- Compulsory education
Languages
- English – Fluent
Benefits
Competitive Pay
- Rewarding compensation
- Attractive salary package
More Vacation Days
- Generous time off
Corporate Discounts
- Staff discounts
Healthcare & Fitness
- Fitness partnerships
Retirement Plans
- Company pension plan
Learning & Development
- Continuous learning culture
- Dedicated trainings
- Further education opportunities
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Sephora and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
Sephora
Industry
Retail
Description
Sephora ist eine internationale Beauty-Marke, die für ihre innovativen Produkte und kreative Verpackungen bekannt ist.
Not a perfect match?
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