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Associate Technical Operations Engineer(m/w/x)
Description
In this role, you will be the first line of defense for high-value clients, troubleshooting technical issues and ensuring platform reliability. Your daily responsibilities will include monitoring systems, collaborating with cross-functional teams, and continuously enhancing your technical expertise.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •Problem-solving mindset
- •Security awareness in operational contexts
- •Curiosity for systems, monitoring, and modern tooling
- •Strong written/spoken English communication skills
- •Collaborative attitude and adaptability
- •Willingness to join a 24/7 shift rotation covering weekends
Tasks
- •Resolve technical and security issues using documented runbooks
- •Monitor systems and respond to alerts with tools like Datadog
- •Identify genuine issues and filter out non-critical alerts
- •Escalate customer-impacting incidents using the Incident Management system
- •Report anomalies to relevant stakeholders and teams
- •Collaborate with Security and Engineering teams for reliable operations
- •Share updates and contribute to solutions as needed
- •Learn about PPRO’s products, systems, and operations for faster responses
Tools & Technologies
Languages
English – Business Fluent
Benefits
Additional Allowances
- •€1,000 annual budget for professional growth
Other Benefits
- •Accident insurance
- •Disability insurance
- •Travel insurance
Corporate Discounts
- •Direct insurance
Generous Parental Leave
- •Enhanced family leave
Healthcare & Fitness
- •Gym membership contribution
Mental Health Support
- •Mental health platform access
Informal Culture
- •Pet-friendly office
- PPROFull-timeWith HomeofficeSeniorMünchen
- Allane SE
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Associate Technical Operations Engineer(m/w/x)
The AI Job Search Engine
Description
In this role, you will be the first line of defense for high-value clients, troubleshooting technical issues and ensuring platform reliability. Your daily responsibilities will include monitoring systems, collaborating with cross-functional teams, and continuously enhancing your technical expertise.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •Problem-solving mindset
- •Security awareness in operational contexts
- •Curiosity for systems, monitoring, and modern tooling
- •Strong written/spoken English communication skills
- •Collaborative attitude and adaptability
- •Willingness to join a 24/7 shift rotation covering weekends
Tasks
- •Resolve technical and security issues using documented runbooks
- •Monitor systems and respond to alerts with tools like Datadog
- •Identify genuine issues and filter out non-critical alerts
- •Escalate customer-impacting incidents using the Incident Management system
- •Report anomalies to relevant stakeholders and teams
- •Collaborate with Security and Engineering teams for reliable operations
- •Share updates and contribute to solutions as needed
- •Learn about PPRO’s products, systems, and operations for faster responses
Tools & Technologies
Languages
English – Business Fluent
Benefits
Additional Allowances
- •€1,000 annual budget for professional growth
Other Benefits
- •Accident insurance
- •Disability insurance
- •Travel insurance
Corporate Discounts
- •Direct insurance
Generous Parental Leave
- •Enhanced family leave
Healthcare & Fitness
- •Gym membership contribution
Mental Health Support
- •Mental health platform access
Informal Culture
- •Pet-friendly office
About the Company
PPRO
Industry
FinancialServices
Description
The company simplifies access to local payment methods and enables global commerce through innovative solutions.
- PPRO
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IT Operations Engineer(m/w/x)
Full-timeWith HomeofficeExperiencedMünchen, Regensburg - PPRO
Customer Support Specialist(m/w/x)
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Full-timeWith HomeofficeExperiencedAachen, München