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DEDeutsche Börse

Associate Service Delivery Manager - Group Security(m/w/x)

Frankfurt am Main
Full-timeOn-siteExperienced

Coordinating cyber protection security services, including DAM, EDR, and DLP. Initial experience in information security management required. Flexible hybrid work, 4-week workation option.

Requirements

  • University degree in IT, business informatics, or comparable
  • Initial experience in information security management, ideally within financial industry or comparable regulated environment
  • Strong organizational and coordination skills, flexible in applying approaches (e.g., agile)
  • Experience in DAM, EDR, WAF, DLP, Data Security, or similar domains (plus)
  • Basic understanding of IT/security processes, curious, willing to grow
  • Ability to prepare clear, well-structured documentation, reports, and presentations
  • Strong analytical thinking, reliability, and attention to detail
  • Good communication and interpersonal skills for cross-team coordination
  • Experience with ITIL, project coordination, or security certifications (advantage)
  • Proficiency in English; German is a plus
  • Highly motivated, flexible team player with proactive mindset

Tasks

  • Support delivery and coordination of security services
  • Manage operational tasks and track progress
  • Coordinate stakeholder interactions
  • Prepare documentation and reporting
  • Track tasks, initiatives, and dependencies
  • Maintain onboarding tracking and KPIs
  • Support demand intake and service book of work
  • Coordinate operational interactions with technical and business teams
  • Prepare meeting materials and follow-ups
  • Draft and maintain service documentation
  • Prepare internal reporting packages and dashboards
  • Ensure documentation is audit-ready
  • Monitor service performance indicators
  • Support continuous improvement activities
  • Contribute to onboarding planning and execution
  • Support audit and regulatory activities
  • Coordinate with service and infrastructure teams
  • Support escalation coordination
  • Handle vendor administrative tasks
  • Act as delegate for Lead/Senior SDM
  • Ensure operational coverage during Lead SDM's absence

Work Experience

  • approx. 1 - 4 years

Education

  • Vocational certificationOR
  • Bachelor's degree

Languages

  • EnglishBusiness Fluent
  • GermanBasic

Tools & Technologies

  • DAM
  • EDR
  • WAF
  • DLP
  • Data Security
  • ITIL
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Deutsche Börse and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.

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