Description

As an Assistant Store Manager, you will play a key role in leading a dynamic team, ensuring exceptional customer service, and driving operational success. Your responsibilities will include mentoring staff, executing store events, and maintaining brand standards while actively engaging with customers.

Requirements

• •Passion for the sports industry, outdoor activities, and fashion
• •Ability to inspire and guide a team
• •At least 1 year of retail management experience
• •Strong analytical and problem-solving skills
• •Excellent multitasking, planning, and organizational abilities
• •Solid background in customer service
• •Outstanding written and verbal communication skills
• •Fluency in English and proficiency in MS Office applications
• •Proactivity and results-oriented mindset

Tasks

• •Support the Store Manager in leading the store team
• •Achieve set goals and maintain brand standards
• •Deliver operational excellence in store operations
• •Provide exceptional customer experience
• •Mentor Sales Associates in personal and career development
• •Act as a Training Ambassador for the store team
• •Motivate and inspire the team to align with the store vision
• •Manage people, operations, and store environment effectively
• •Model excellent customer service and train the team accordingly
• •Engage with customers and team members on the shop floor
• •Communicate company policies and procedures promptly
• •Assist the Store Manager in exceeding budgeted store contribution
• •Monitor loss prevention to protect inventory and assets
• •Facilitate new hire onboarding and product education
• •Train and coach the in-store team to meet sales goals
• •Develop and execute store events with the Store Manager
• •Support marketing analysis and event recaps

Tools & Technologies

Benefits