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App CRM Manager(m/w/x)
Building data-driven mobile CRM setup and designing push/in-app strategies for an e-pharmacy app. Strong experience with push/in-app platforms (e.g., CleverTap, Braze) required. Flexible EU work location, €100/month kindergarten grant.
Requirements
- Several years of hands-on experience in app CRM (ideally e-commerce, digital, or agency environment)
- Strong experience with push/in-app platforms (e.g., CleverTap, Leanplum, Braze, Airship, Batch)
- Strong technical understanding of mobile apps (event tracking, user properties, consent management, data flows)
- Comfort acting as technical advisor/sparring partner for product, engineering, marketing
- Solid analytical skills with KPIs, dashboards, reports (SQL, GA4/Firebase, Fullstory, Looker experience a plus)
- Structured, proactive, clear communication, good stakeholder management skills
- Fluent in English, at least B1 level German
Tasks
- Enable teams to run high-quality campaigns.
- Execute complex, technical, or cross-market use cases.
- Build a scalable, reliable, and data-driven mobile CRM setup.
- Improve app engagement and retention.
- Design push and in-app communication strategies.
- Own the app CRM tool and its roadmap.
- Coordinate with Marketing, Product, Engineering, Data, and partners.
- Collaborate on mobile CRM data, consent, and integrations.
- Develop and test app retention strategies and promotions.
- Define standards, best practices, templates, and documentation.
- Own reporting and KPI frameworks.
- Support teams with insights and optimization recommendations.
- Monitor mobile CRM and app engagement trends.
- Translate trends into actionable improvements.
Work Experience
- approx. 1 - 4 years
Education
- Vocational certificationOR
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
- German – Basic
Tools & Technologies
- CleverTap
- Leanplum
- Braze
- Airship
- Batch
- SQL
- GA4
- Firebase
- Fullstory
- Looker
Benefits
Flexible Working
- Flexible work location (up to 20 days/year in EU)
Team Events
- Team events
- Company parties
Childcare
- Kindergarten grant (€100/month)
Mental Health Support
- Anonymous mental health support
Mentorship & Coaching
- Personal and career development
Learning & Development
- Internal & external training
Public Transport Subsidies
- Fully costed Deutschland Ticket
Healthcare & Fitness
- Urban Sports Club membership (M package)
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App CRM Manager(m/w/x)
Building data-driven mobile CRM setup and designing push/in-app strategies for an e-pharmacy app. Strong experience with push/in-app platforms (e.g., CleverTap, Braze) required. Flexible EU work location, €100/month kindergarten grant.
Requirements
- Several years of hands-on experience in app CRM (ideally e-commerce, digital, or agency environment)
- Strong experience with push/in-app platforms (e.g., CleverTap, Leanplum, Braze, Airship, Batch)
- Strong technical understanding of mobile apps (event tracking, user properties, consent management, data flows)
- Comfort acting as technical advisor/sparring partner for product, engineering, marketing
- Solid analytical skills with KPIs, dashboards, reports (SQL, GA4/Firebase, Fullstory, Looker experience a plus)
- Structured, proactive, clear communication, good stakeholder management skills
- Fluent in English, at least B1 level German
Tasks
- Enable teams to run high-quality campaigns.
- Execute complex, technical, or cross-market use cases.
- Build a scalable, reliable, and data-driven mobile CRM setup.
- Improve app engagement and retention.
- Design push and in-app communication strategies.
- Own the app CRM tool and its roadmap.
- Coordinate with Marketing, Product, Engineering, Data, and partners.
- Collaborate on mobile CRM data, consent, and integrations.
- Develop and test app retention strategies and promotions.
- Define standards, best practices, templates, and documentation.
- Own reporting and KPI frameworks.
- Support teams with insights and optimization recommendations.
- Monitor mobile CRM and app engagement trends.
- Translate trends into actionable improvements.
Work Experience
- approx. 1 - 4 years
Education
- Vocational certificationOR
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
- German – Basic
Tools & Technologies
- CleverTap
- Leanplum
- Braze
- Airship
- Batch
- SQL
- GA4
- Firebase
- Fullstory
- Looker
Benefits
Flexible Working
- Flexible work location (up to 20 days/year in EU)
Team Events
- Team events
- Company parties
Childcare
- Kindergarten grant (€100/month)
Mental Health Support
- Anonymous mental health support
Mentorship & Coaching
- Personal and career development
Learning & Development
- Internal & external training
Public Transport Subsidies
- Fully costed Deutschland Ticket
Healthcare & Fitness
- Urban Sports Club membership (M package)
About the Company
Redcare Pharmacy
Industry
Healthcare
Description
Redcare Pharmacy is Europe’s No.1 e-pharmacy, focused on creating a healthy, collaborative work environment and innovative healthcare solutions.
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