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RERedcare Pharmacy

App CRM Manager(m/w/x)

Berlin
Full-timeWith Home OfficeExperienced

Building data-driven mobile CRM setup and designing push/in-app strategies for an e-pharmacy app. Strong experience with push/in-app platforms (e.g., CleverTap, Braze) required. Flexible EU work location, €100/month kindergarten grant.

Requirements

  • Several years of hands-on experience in app CRM (ideally e-commerce, digital, or agency environment)
  • Strong experience with push/in-app platforms (e.g., CleverTap, Leanplum, Braze, Airship, Batch)
  • Strong technical understanding of mobile apps (event tracking, user properties, consent management, data flows)
  • Comfort acting as technical advisor/sparring partner for product, engineering, marketing
  • Solid analytical skills with KPIs, dashboards, reports (SQL, GA4/Firebase, Fullstory, Looker experience a plus)
  • Structured, proactive, clear communication, good stakeholder management skills
  • Fluent in English, at least B1 level German

Tasks

  • Enable teams to run high-quality campaigns.
  • Execute complex, technical, or cross-market use cases.
  • Build a scalable, reliable, and data-driven mobile CRM setup.
  • Improve app engagement and retention.
  • Design push and in-app communication strategies.
  • Own the app CRM tool and its roadmap.
  • Coordinate with Marketing, Product, Engineering, Data, and partners.
  • Collaborate on mobile CRM data, consent, and integrations.
  • Develop and test app retention strategies and promotions.
  • Define standards, best practices, templates, and documentation.
  • Own reporting and KPI frameworks.
  • Support teams with insights and optimization recommendations.
  • Monitor mobile CRM and app engagement trends.
  • Translate trends into actionable improvements.

Work Experience

  • approx. 1 - 4 years

Education

  • Vocational certificationOR
  • Bachelor's degreeOR
  • Master's degree

Languages

  • EnglishBusiness Fluent
  • GermanBasic

Tools & Technologies

  • CleverTap
  • Leanplum
  • Braze
  • Airship
  • Batch
  • SQL
  • GA4
  • Firebase
  • Fullstory
  • Looker

Benefits

Flexible Working

  • Flexible work location (up to 20 days/year in EU)

Team Events

  • Team events
  • Company parties

Childcare

  • Kindergarten grant (€100/month)

Mental Health Support

  • Anonymous mental health support

Mentorship & Coaching

  • Personal and career development

Learning & Development

  • Internal & external training

Public Transport Subsidies

  • Fully costed Deutschland Ticket

Healthcare & Fitness

  • Urban Sports Club membership (M package)
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Redcare Pharmacy and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.

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