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TE
telli
3mo ago

AI Operations Associate(m/w/x)

Berlin
from 85,000 / year
Full-timeOn-siteExperienced
AI/ML

Description

In this role, you will navigate the entire customer lifecycle, from creating an effective onboarding experience to driving growth. Your work will involve collaboration with engineering, analyzing feedback, and shaping the operations team's culture and processes.

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Requirements

  • •Experience in building and scaling businesses
  • •Tech-savviness or semi-technical background
  • •Customer obsession and business sense
  • •Experience in leading initiatives end-to-end
  • •Hands-on attitude and willingness to do unglamorous work
  • •Problem-solving skills and independence
  • •Strong communication skills in German and English
  • •Need for detailed instructions and avoidance of responsibility
  • •Lack of experience with automation/AI tools or basic technical understanding
  • •Interest only in high-level strategic work
  • •Dislike for direct customer interaction or dynamic environments
  • •Preference for remote work
  • •Preference for minimal collaboration
  • •Avoidance of hands-on practical work
  • •Desire for a 9-5 job

Work Experience

approx. 1 - 4 years

Tasks

  • •Master the customer lifecycle
  • •Design a seamless onboarding process
  • •Drive customer expansion and renewal
  • •Implement and scale core business processes
  • •Utilize automation tools like n8n or Zapier
  • •Gather and analyze customer feedback
  • •Champion feedback to founders and engineering
  • •Influence the product roadmap
  • •Identify new growth opportunities
  • •Collaborate with engineering on internal tools
  • •Define and improve operational processes
  • •Shape the culture and structure of the operations team

Languages

German – Business Fluent

English – Business Fluent

Benefits

Competitive Pay

  • •Equity package
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