Monks
Senior Account Manager(m/w/x)
Full-timeOn-siteSenior
München
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MOMonks
AI, Account Manager(m/w/x)
München, Stuttgart
Full-timeOn-siteExperienced
AI/ML
Nejo AI Summary
Managing AI ecosystem client accounts and driving daily deliverables for a digital-first brand. Deep understanding of technology and AI required. Hybrid work, direct client interaction.
Requirements
- Deep understanding of technology and AI
- Extensive AI use in daily account management
- Staying current with AI trends
- Solid client project management experience
- Driving day-to-day deliverables
- Managing SLAs
- Tracking client feedback
- Receiving client approvals
- Liaison for internal teams
- Solid Monks product knowledge
- Ability to rapidly acquire product knowledge
- Advising clients on products/services
- Addressing routine client concerns independently
- Proactively proposing solutions
- Identifying upsell opportunities
- Supporting retention strategies
- Experience supporting senior client leadership
- Experience in team management efforts
- Contributing to product strategy decisions
- Informing strategy based on client ambitions
Tasks
- Drive daily client deliverables
- Ensure adherence to SLAs
- Serve as liaison between client and internal teams
- Manage client experience and feedback
- Address client concerns independently
- Identify and propose solutions to issues
- Translate client priorities into clear briefs
- Identify upsell opportunities
- Support client renewals
- Contribute to retention strategies
- Prepare and present performance reports
- Facilitate client onboarding
- Guide clients on maximizing service value
- Gather feedback for service improvement
Work Experience
- approx. 1 - 4 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Tools & Technologies
- AI
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Monks and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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MOMonks
AI, Account Manager(m/w/x)
München, Stuttgart
Full-timeOn-siteExperienced
AI/ML
Nejo AI Summary
Managing AI ecosystem client accounts and driving daily deliverables for a digital-first brand. Deep understanding of technology and AI required. Hybrid work, direct client interaction.
Requirements
- Deep understanding of technology and AI
- Extensive AI use in daily account management
- Staying current with AI trends
- Solid client project management experience
- Driving day-to-day deliverables
- Managing SLAs
- Tracking client feedback
- Receiving client approvals
- Liaison for internal teams
- Solid Monks product knowledge
- Ability to rapidly acquire product knowledge
- Advising clients on products/services
- Addressing routine client concerns independently
- Proactively proposing solutions
- Identifying upsell opportunities
- Supporting retention strategies
- Experience supporting senior client leadership
- Experience in team management efforts
- Contributing to product strategy decisions
- Informing strategy based on client ambitions
Tasks
- Drive daily client deliverables
- Ensure adherence to SLAs
- Serve as liaison between client and internal teams
- Manage client experience and feedback
- Address client concerns independently
- Identify and propose solutions to issues
- Translate client priorities into clear briefs
- Identify upsell opportunities
- Support client renewals
- Contribute to retention strategies
- Prepare and present performance reports
- Facilitate client onboarding
- Guide clients on maximizing service value
- Gather feedback for service improvement
Work Experience
- approx. 1 - 4 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Tools & Technologies
- AI
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Monks and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
Monks
Industry
Marketing
Description
Monks is a global, digital-first, data-driven brand of S4 Capital plc, combining Marketing and Technology Services to redefine brand interaction. It uses Monks.Flow, an AI ecosystem, to transform marketing into a growth engine.
Not a perfect match?
- Monks
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Marketing Managing Partner(m/w/x)
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