Foodji GmbH
Account Manager(m/w/x)
Full-timeWith HomeofficeExperienced
München
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Managing high-level restaurant accounts at a hospitality tech provider, configuring reservation systems. Native German and English proficiency required. Flexible global schedule, birthday time off, 20 days work-from-anywhere.
Requirements
- Native German and English language proficiency
- Native German and English language proficiency
- 5+ years Account management or equivalent experience
- Validated customer service skills
- Passion for hospitality and technology
- Restaurant management or sales experience in food and beverage industry (preferred)
- Good listening and objection handling skills
- Ability to manage objections and consultative sales approach
- Skill in communicating and challenging customer viewpoints
- Outstanding negotiating skills
- Passion for data and analytics in decision-making
- Ability to work cross-departmentally to achieve results
- Tracking of economic and industry drivers
- Confidence in training delivery and public speaking
- Excellent social, planning, and time management skills
- Strong writing, presentation and interpersonal skills
- Proficiency in Google Suite and Salesforce CRM
- Valid driving license and transportation
- Appreciation for unstructured and forward-thinking environments
- College degree
Tasks
- Nurture existing high-level restaurant relationships
- Serve as a trusted advisor to partners
- Advocate for customers to resolve cross-functional issues
- Act as the primary contact for concerns
- Configure systems to optimize reservation flow
- Identify opportunities to upsell marketing assets
- Achieve quarterly company goals and sales objectives
- Report installation details to technical support staff
- Place reservation links on restaurant websites
- Track activity and coordinate monthly reviews
- Implement restaurant-specific marketing programs
- Drive participation in promotional programs
- Capture feedback for product feature requirements
- Educate operators on industry trends and insights
- Manage restaurant retention and contract renewals
Work Experience
- 5 years
Education
- Bachelor's degree
Languages
- German – Native
- English – Business Fluent
Tools & Technologies
- Google Suite
- Salesforce CRM
Benefits
Flexible Working
- Hybrid work model
- Flexible global schedule
More Vacation Days
- Generous paid vacation
- Birthday time off
- Annual company-wide week off
Workation & Sabbatical
- Work from anywhere 20 days
Mental Health Support
- Company-paid therapy sessions
- Company-paid Headspace subscription
Generous Parental Leave
- Paid parental leave
Social Impact
- Paid volunteer time
Additional Allowances
- Development Dollars
Career Advancement
- Leadership development
Learning & Development
- On-demand e-learnings
Corporate Discounts
- Travel Discounts
Other Benefits
- Employee Resource Groups
- Application and interview accommodations
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of OpenTable and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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Managing high-level restaurant accounts at a hospitality tech provider, configuring reservation systems. Native German and English proficiency required. Flexible global schedule, birthday time off, 20 days work-from-anywhere.
Requirements
- Native German and English language proficiency
- Native German and English language proficiency
- 5+ years Account management or equivalent experience
- Validated customer service skills
- Passion for hospitality and technology
- Restaurant management or sales experience in food and beverage industry (preferred)
- Good listening and objection handling skills
- Ability to manage objections and consultative sales approach
- Skill in communicating and challenging customer viewpoints
- Outstanding negotiating skills
- Passion for data and analytics in decision-making
- Ability to work cross-departmentally to achieve results
- Tracking of economic and industry drivers
- Confidence in training delivery and public speaking
- Excellent social, planning, and time management skills
- Strong writing, presentation and interpersonal skills
- Proficiency in Google Suite and Salesforce CRM
- Valid driving license and transportation
- Appreciation for unstructured and forward-thinking environments
- College degree
Tasks
- Nurture existing high-level restaurant relationships
- Serve as a trusted advisor to partners
- Advocate for customers to resolve cross-functional issues
- Act as the primary contact for concerns
- Configure systems to optimize reservation flow
- Identify opportunities to upsell marketing assets
- Achieve quarterly company goals and sales objectives
- Report installation details to technical support staff
- Place reservation links on restaurant websites
- Track activity and coordinate monthly reviews
- Implement restaurant-specific marketing programs
- Drive participation in promotional programs
- Capture feedback for product feature requirements
- Educate operators on industry trends and insights
- Manage restaurant retention and contract renewals
Work Experience
- 5 years
Education
- Bachelor's degree
Languages
- German – Native
- English – Business Fluent
Tools & Technologies
- Google Suite
- Salesforce CRM
Benefits
Flexible Working
- Hybrid work model
- Flexible global schedule
More Vacation Days
- Generous paid vacation
- Birthday time off
- Annual company-wide week off
Workation & Sabbatical
- Work from anywhere 20 days
Mental Health Support
- Company-paid therapy sessions
- Company-paid Headspace subscription
Generous Parental Leave
- Paid parental leave
Social Impact
- Paid volunteer time
Additional Allowances
- Development Dollars
Career Advancement
- Leadership development
Learning & Development
- On-demand e-learnings
Corporate Discounts
- Travel Discounts
Other Benefits
- Employee Resource Groups
- Application and interview accommodations
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of OpenTable and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
OpenTable
Industry
Hospitality
Description
OpenTable is an industry leader in restaurant technology, helping restaurants thrive through innovative solutions and a focus on hospitality.
Not a perfect match?
- Foodji GmbH
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