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Managing client relationships for global logistics and supply chain solutions, monitoring account health at a platform moving $19B merchandise. 5+ years client-facing supply chain or sales experience, with 2+ years in logistics, required. Daily catered lunch, breakfast, and barista coffee.
Requirements
- 5+ years experience in supply chain operations, sales/account management, or client-facing role
- 2+ years experience in logistics, freight forwarding, or supply chain
- Client-centricity, client outcome obsession, strategic account planning
- Hands-on, process-oriented, structured thinking, strong problem-solving skills
- Deep curiosity for client needs and solutions
- High attention to detail for metrics and client relationships
- Strong business acumen
- Proven track record in (cross) selling products
- Application with CV in English
Tasks
- Understand client supply chains
- Partner with clients to find solutions
- Cultivate relationships with key client executives and stakeholders
- Meet regularly with clients
- Monitor client account health
- Improve client experience
- Lead preparation of onsite quarterly strategy reviews
- Present onsite quarterly strategy reviews
- Identify upsell, cross-sell, and renewal opportunities
- Develop upsell, cross-sell, and renewal opportunities
- Close upsell, cross-sell, and renewal opportunities
- Drive product adoption with client stakeholders
- Lead client onboarding
- Create standard operating procedures
- Scope implementation stages and timelines for new opportunities
- Guide implementation stages and timelines for new opportunities
- Collaborate globally with counterparts
- Ensure consistent account management experience
- Review client success criteria regularly
- Document client success criteria
- Refine client success criteria
Work Experience
Education
Languages
Benefits
Free or Subsidized Food
- •Lunch food delivery (4 days/week)
Snacks & Drinks
- •Breakfast options
- •Snacks
- •Soft drinks
- •Barista coffee
Healthcare & Fitness
- •Employer-covered health insurance contribution
Competitive Pay
- •Equity program
Mental Health Support
- •Employee Assistance Program
Generous Parental Leave
- •Parental leave program
Additional Allowances
- •Monthly mobile phone reimbursement
Company Vehicle
- •Monthly car allowance
- Glovis Europe GmbHFull-timeOn-siteSeniorEschborn, Hamburg
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Managing client relationships for global logistics and supply chain solutions, monitoring account health at a platform moving $19B merchandise. 5+ years client-facing supply chain or sales experience, with 2+ years in logistics, required. Daily catered lunch, breakfast, and barista coffee.
Requirements
- 5+ years experience in supply chain operations, sales/account management, or client-facing role
- 2+ years experience in logistics, freight forwarding, or supply chain
- Client-centricity, client outcome obsession, strategic account planning
- Hands-on, process-oriented, structured thinking, strong problem-solving skills
- Deep curiosity for client needs and solutions
- High attention to detail for metrics and client relationships
- Strong business acumen
- Proven track record in (cross) selling products
- Application with CV in English
Tasks
- Understand client supply chains
- Partner with clients to find solutions
- Cultivate relationships with key client executives and stakeholders
- Meet regularly with clients
- Monitor client account health
- Improve client experience
- Lead preparation of onsite quarterly strategy reviews
- Present onsite quarterly strategy reviews
- Identify upsell, cross-sell, and renewal opportunities
- Develop upsell, cross-sell, and renewal opportunities
- Close upsell, cross-sell, and renewal opportunities
- Drive product adoption with client stakeholders
- Lead client onboarding
- Create standard operating procedures
- Scope implementation stages and timelines for new opportunities
- Guide implementation stages and timelines for new opportunities
- Collaborate globally with counterparts
- Ensure consistent account management experience
- Review client success criteria regularly
- Document client success criteria
- Refine client success criteria
Work Experience
Education
Languages
Benefits
Free or Subsidized Food
- •Lunch food delivery (4 days/week)
Snacks & Drinks
- •Breakfast options
- •Snacks
- •Soft drinks
- •Barista coffee
Healthcare & Fitness
- •Employer-covered health insurance contribution
Competitive Pay
- •Equity program
Mental Health Support
- •Employee Assistance Program
Generous Parental Leave
- •Parental leave program
Additional Allowances
- •Monthly mobile phone reimbursement
Company Vehicle
- •Monthly car allowance
About the Company
Flexport
Industry
Logistics
Description
The company aims to make global commerce easy and accessible through innovative technology and exceptional people.
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