Sprinklr Germany GMBH
Renewals Account Manager(m/w/x)
Full-timeOn-siteExperienced
Hamburg
New Job?Nejo!
The AI Job Search Engine
TR
TrustpilotAccount Manager (DACH)(m/w/x)
Hamburg
Full-timeOn-siteExperienced
Description
You will drive growth within a DACH customer portfolio by managing renewals and expansions. Your day-to-day involves leading strategic conversations and collaborating across teams to deliver measurable value.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •Experience in account management, renewals, or similar customer-facing SaaS role
- •Understanding of retention, NRR, upsell, and cross-sell motions
- •Commercial awareness linking product value to outcomes
- •Portfolio management and CRM data accuracy skills
- •Excellent communication, stakeholder management, and negotiation skills
- •Ability to analyse performance data and forecast renewals
- •Cross-functional collaboration in target-driven environments
- •Preferred understanding of digital advertising or search marketing
Education
High school diploma
OR
Vocational certification
OR
Bachelor's degree
OR
Master's degree
Tasks
- •Retain and grow a defined portfolio of DACH market customers
- •Own the end-to-end renewal process to ensure high retention
- •Drive portfolio expansion through strategic upsells and cross-sells
- •Position the company as a long-term partner delivering business value
- •Build detailed account plans and stakeholder maps
- •Maintain accurate forecasts and data within Salesforce
- •Lead commercial conversations and strategic business reviews
- •Partner with Customer Success to ensure client value realization
- •Collaborate with Marketing to develop impactful customer stories
- •Provide product feedback loops based on client insights
- •Ensure pipeline visibility and operational discipline across the portfolio
Tools & Technologies
CRM systems
Languages
English – Business Fluent
Benefits
Flexible Working
- •Hybrid working model
Bonuses & Incentives
- •Lucrative commission model
- •Company bonus
Career Advancement
- •Continuous career development
Mentorship & Coaching
- •Training and personalized coaching
Purpose-Driven Work
- •2 paid volunteer days
Healthcare & Fitness
- •€50 monthly health allowance
Additional Allowances
- •€44 monthly flexible allowance
Mental Health Support
- •Access to wellbeing apps
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Trustpilot and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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TR
TrustpilotAccount Manager (DACH)(m/w/x)
Hamburg
Full-timeOn-siteExperienced
New Job?Nejo!
The AI Job Search Engine
Description
You will drive growth within a DACH customer portfolio by managing renewals and expansions. Your day-to-day involves leading strategic conversations and collaborating across teams to deliver measurable value.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •Experience in account management, renewals, or similar customer-facing SaaS role
- •Understanding of retention, NRR, upsell, and cross-sell motions
- •Commercial awareness linking product value to outcomes
- •Portfolio management and CRM data accuracy skills
- •Excellent communication, stakeholder management, and negotiation skills
- •Ability to analyse performance data and forecast renewals
- •Cross-functional collaboration in target-driven environments
- •Preferred understanding of digital advertising or search marketing
Education
High school diploma
OR
Vocational certification
OR
Bachelor's degree
OR
Master's degree
Tasks
- •Retain and grow a defined portfolio of DACH market customers
- •Own the end-to-end renewal process to ensure high retention
- •Drive portfolio expansion through strategic upsells and cross-sells
- •Position the company as a long-term partner delivering business value
- •Build detailed account plans and stakeholder maps
- •Maintain accurate forecasts and data within Salesforce
- •Lead commercial conversations and strategic business reviews
- •Partner with Customer Success to ensure client value realization
- •Collaborate with Marketing to develop impactful customer stories
- •Provide product feedback loops based on client insights
- •Ensure pipeline visibility and operational discipline across the portfolio
Tools & Technologies
CRM systems
Languages
English – Business Fluent
Benefits
Flexible Working
- •Hybrid working model
Bonuses & Incentives
- •Lucrative commission model
- •Company bonus
Career Advancement
- •Continuous career development
Mentorship & Coaching
- •Training and personalized coaching
Purpose-Driven Work
- •2 paid volunteer days
Healthcare & Fitness
- •€50 monthly health allowance
Additional Allowances
- •€44 monthly flexible allowance
Mental Health Support
- •Access to wellbeing apps
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Trustpilot and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
Trustpilot
Industry
Media
Description
The company runs the world's largest independent consumer review platform, helping consumers and businesses build trust through reviews.
Not a perfect match?
- Sprinklr Germany GMBH
Renewals Account Manager(m/w/x)
Full-timeOn-siteExperiencedHamburg - Business.today Network GmbH
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Full-timeOn-siteExperiencedHamburg - DTS Systeme GmbH
Account Manager(m/w/x)
Full-timeOn-siteExperiencedBensheim, Berlin, Bochum, Bremen, Hamburg, Hannover, Herford, München, Münster, Nürnberg - Glovis Europe GmbH
Sales Manager DACH(m/w/x)
Full-timeOn-siteSeniorEschborn, Hamburg - Eprofessional GmbH
Account Manager(m/w/x)
Full-timeOn-siteExperiencedHamburg