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Buying Labs
last mo.

(Senior) Operations Manager(m/w/x)

Hamburg
Full-timeOn-siteExperienced

Description

As a Senior Operations Manager, you will enhance business processes and drive efficiency across departments. Your role involves leading projects, analyzing KPIs, and collaborating with teams to implement effective solutions that support growth.

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Requirements

  • 3–5 years of relevant professional experience in Operations Management, Process Management, or a comparable role
  • Completed degree in Business Administration, Operations, Process or Project Management, or a related field
  • Strong understanding of end-to-end processes and experience working in cross-functional environments
  • Demonstrated success in leading cross-functional projects, tool and system implementations, process optimization and KPI management, scaling business models
  • Strong analytical skills, structured working style, and high problem-solving ability
  • Fluent English skills, both written and spoken (German skills are optional)
  • Confident use of common tools (Microsoft Office, Google Workspace, project management software)
  • Experience with ERP, CRM, or warehouse management systems
  • Familiarity with data analytics and BI tools (e.g., SQL, Tableau, Power BI)
  • Hands-on mindset, strong sense of ownership, and ability to set priorities and maintain oversight in a dynamic environment

Education

Bachelor's degree

Work Experience

3 - 5 years

Tasks

  • Analyze and optimize end-to-end business processes
  • Document and scale processes with a focus on efficiency and quality
  • Manage and coordinate cross-departmental initiatives
  • Lead operational projects, including tool rollouts and system implementations
  • Identify bottlenecks and develop practical solutions
  • Define, monitor, and analyze relevant KPIs
  • Prepare reports and derive actionable insights
  • Support forecasting and capacity planning
  • Collaborate closely with the Tech team on digital solutions
  • Evaluate new tools, technologies, and methodologies

Tools & Technologies

Microsoft OfficeGoogle Workspaceproject management softwareERP systemsCRM systemswarehouse management systemsSQLTableauPower BI

Languages

EnglishBusiness Fluent

GermanBasic

Benefits

Informal Culture

  • Great team and inspiring atmosphere
  • Flat hierarchies and real growth opportunities

Modern Equipment

  • Modern workplace and high-quality equipment

Retirement Plans

  • Company pension scheme with employer contribution

Corporate Discounts

  • Corporate Benefits membership

Public Transport Subsidies

  • Germany Ticket included

Company Bike

  • Flexible bike options

Snacks & Drinks

  • Free refreshments in the office

Ergonomic Workplace

  • Personalized workspace setup

Bonuses & Incentives

  • Refer-a-Friend program
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