CH10 - BJB Bank Julius Baer & Co. Ltd.
University Graduate – Group Strategy (Flex-Track)(m/w/x)
Full-timeOn-siteJunior
Zürich
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CHCH10 - BJB Bank Julius Baer & Co. Ltd.
University Graduate – CX Strategist(m/w/x)
Zürich
Full-timeOn-siteJunior
Nejo AI Summary
Transforming legacy tools to a seamless digital workbench for client-facing solutions in wealth management, establishing journey-based working. Master's in Service/CX/UX Design (graduated max 12 months ago) with above-average grades and initial practical CX experience required. Rotation through Front Office.
Requirements
- Master's degree with above-average grades in Service Design, Customer Experience Design Management, Interaction Design, UX Design or similar (graduation max. 12 months ago)
- Initial practical experience in applied CX or Service Design (ideally end-to-end, combining research and insights)
- Passion for wealth management and value creation
- Global mindset, excellent interpersonal skills, strong appetite for learning
- Fluency in English (must), fluency in German (plus)
- Eligibility to work in the country of application
Tasks
- Learn to scale Customer Experience (CX) sustainably
- Guide legacy tools to a seamless digital workbench
- Get to know our Front through rotation
- Discover hands-on business transformation
- Establish journey-based working in Digital Delivery
- Prepare well-researched as-is journeys
- Develop clear guardrails for to-be journeys
- Collaborate with Product Owners on user flows
- Partner with CX Strategists and Analysts
- Map journeys with CX experts
- Identify CX insights and opportunities
- Connect insights to Jira implementation
- Gain experience with journey-management platform
- Apply platform effectively in daily work
- Shape and steer Digital Delivery strategy
- Drive customer experience transformation
- Drive strategic roadmap transformation
- Drive transformation in new ways of working
Education
Master's degree
Languages
English – Business FluentGerman – Business Fluent
Benefits
Career Advancement
- •Tailored career path
- •Strong network
Informal Culture
- •International experience
- •Diverse teams
Mentorship & Coaching
- •Mentorship
- •18-month Graduate Programme
Purpose-Driven Work
- •Impactful work
Diverse Work
- •Dynamic rotations
Workation & Sabbatical
- •International assignment
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of CH10 - BJB Bank Julius Baer & Co. Ltd. and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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CHCH10 - BJB Bank Julius Baer & Co. Ltd.
University Graduate – CX Strategist(m/w/x)
Zürich
Full-timeOn-siteJunior
Nejo AI Summary
Transforming legacy tools to a seamless digital workbench for client-facing solutions in wealth management, establishing journey-based working. Master's in Service/CX/UX Design (graduated max 12 months ago) with above-average grades and initial practical CX experience required. Rotation through Front Office.
Requirements
- Master's degree with above-average grades in Service Design, Customer Experience Design Management, Interaction Design, UX Design or similar (graduation max. 12 months ago)
- Initial practical experience in applied CX or Service Design (ideally end-to-end, combining research and insights)
- Passion for wealth management and value creation
- Global mindset, excellent interpersonal skills, strong appetite for learning
- Fluency in English (must), fluency in German (plus)
- Eligibility to work in the country of application
Tasks
- Learn to scale Customer Experience (CX) sustainably
- Guide legacy tools to a seamless digital workbench
- Get to know our Front through rotation
- Discover hands-on business transformation
- Establish journey-based working in Digital Delivery
- Prepare well-researched as-is journeys
- Develop clear guardrails for to-be journeys
- Collaborate with Product Owners on user flows
- Partner with CX Strategists and Analysts
- Map journeys with CX experts
- Identify CX insights and opportunities
- Connect insights to Jira implementation
- Gain experience with journey-management platform
- Apply platform effectively in daily work
- Shape and steer Digital Delivery strategy
- Drive customer experience transformation
- Drive strategic roadmap transformation
- Drive transformation in new ways of working
Education
Master's degree
Languages
English – Business FluentGerman – Business Fluent
Benefits
Career Advancement
- •Tailored career path
- •Strong network
Informal Culture
- •International experience
- •Diverse teams
Mentorship & Coaching
- •Mentorship
- •18-month Graduate Programme
Purpose-Driven Work
- •Impactful work
Diverse Work
- •Dynamic rotations
Workation & Sabbatical
- •International assignment
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of CH10 - BJB Bank Julius Baer & Co. Ltd. and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
CH10 - BJB Bank Julius Baer & Co. Ltd.
Industry
FinancialServices
Description
The company shapes the future of wealth management through engineering, operations, and consulting of security infrastructure.
Not a perfect match?
- CH10 - BJB Bank Julius Baer & Co. Ltd.
University Graduate – Group Strategy (Flex-Track)(m/w/x)
Full-timeOn-siteJuniorZürich - Julius Baer
University Graduate – Strategic Project Management(m/w/x)
Full-timeOn-siteJuniorZürich - Julius Baer
University Graduate – Institutional Structured Product Sales(m/w/x)
Full-timeOn-siteJuniorZürich - Julius Baer
University Graduate – Chief of Staff Region Western Markets & Switzerland(m/w/x)
Full-timeOn-siteExperiencedZürich - Julius Baer
University Graduate – CFO Office(m/w/x)
Full-timeInternshipOn-siteZürich