Roche
Student Support(m/w/x)
Part-timeWorking StudentOn-site
Basel
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Managing IT asset lifecycle, including procurement and configuration for a global home-furnishing retailer. IT asset lifecycle management and understanding of IKEA business processes required. 28 vacation days, 8 weeks paid parental leave for fathers, 20 weeks for mothers.
Requirements
- IT asset lifecycle management
- Understanding of end-user needs, IKEA business processes, digital products and platforms
- Knowledge of relevant technology standards, trends and innovations
- Knowledge of IT service management, processes and toolsets
- Extensive knowledge of IKEA IT policy, guidelines, principles, and information security
- Knowledge of IKEA Digital landscape and business integration
- Knowledge of IKEA IT Infrastructure standards and environment
- Understanding of business impact of service requests and incidents
- Basic knowledge of project and change management
- Knowledge of IKEA Concept, Brand Identity, culture & Values
- Independent work and strong prioritization skills
Tasks
- Manage IT asset lifecycle
- Maintain accurate inventory
- Procure new hardware and software
- Implement and configure new assets
- Understand end users' needs
- Know IKEA business processes
- Understand IKEA Digital products and platforms
- Stay informed about technology trends
- Follow IT service management processes
- Adhere to IKEA IT policies and guidelines
- Ensure information security
- Understand business impact of service requests
- Know project and change management basics
- Understand IKEA Concept and culture
- Work independently
- Prioritize tasks effectively
- Ensure business continuity of Digital products
- Provide technical specialist competence
- Lead on-site project implementations
- Support new Digital product deployments
- Handle hardware and software refreshes
- Support new location build-ups
- Provide 2nd level support for end users
- Offer after-hours support for critical issues
- Perform preventive maintenance
- Monitor systems routinely
- Create and follow service schedules
- Review monitoring tools daily and weekly
- Identify and avoid potential interruptions
- Solve issues and prioritize them
- Escalate issues as needed
- Support global projects locally
- Train onsite support staff
- Set up and introduce technical equipment
Work Experience
- approx. 1 - 4 years
Education
- Vocational certificationOR
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Tools & Technologies
- IT asset management tools
Benefits
Generous Parental Leave
- 8 weeks paid parental leave for fathers
- 20 weeks paid parental leave for mothers
Other Benefits
- Very attractive social benefits
Corporate Discounts
- 15% staff discount
Public Transport Subsidies
- 85%-100% yearly travel ticket subsidy
Parking & Commuter Benefits
- Free parking facilities
Learning & Development
- Unlimited LinkedIn learning access
Free or Subsidized Food
- Affordable and healthy staff canteen meals
Bonuses & Incentives
- Bonus payments
Career Advancement
- Career development opportunities
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of IKEA and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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Managing IT asset lifecycle, including procurement and configuration for a global home-furnishing retailer. IT asset lifecycle management and understanding of IKEA business processes required. 28 vacation days, 8 weeks paid parental leave for fathers, 20 weeks for mothers.
Requirements
- IT asset lifecycle management
- Understanding of end-user needs, IKEA business processes, digital products and platforms
- Knowledge of relevant technology standards, trends and innovations
- Knowledge of IT service management, processes and toolsets
- Extensive knowledge of IKEA IT policy, guidelines, principles, and information security
- Knowledge of IKEA Digital landscape and business integration
- Knowledge of IKEA IT Infrastructure standards and environment
- Understanding of business impact of service requests and incidents
- Basic knowledge of project and change management
- Knowledge of IKEA Concept, Brand Identity, culture & Values
- Independent work and strong prioritization skills
Tasks
- Manage IT asset lifecycle
- Maintain accurate inventory
- Procure new hardware and software
- Implement and configure new assets
- Understand end users' needs
- Know IKEA business processes
- Understand IKEA Digital products and platforms
- Stay informed about technology trends
- Follow IT service management processes
- Adhere to IKEA IT policies and guidelines
- Ensure information security
- Understand business impact of service requests
- Know project and change management basics
- Understand IKEA Concept and culture
- Work independently
- Prioritize tasks effectively
- Ensure business continuity of Digital products
- Provide technical specialist competence
- Lead on-site project implementations
- Support new Digital product deployments
- Handle hardware and software refreshes
- Support new location build-ups
- Provide 2nd level support for end users
- Offer after-hours support for critical issues
- Perform preventive maintenance
- Monitor systems routinely
- Create and follow service schedules
- Review monitoring tools daily and weekly
- Identify and avoid potential interruptions
- Solve issues and prioritize them
- Escalate issues as needed
- Support global projects locally
- Train onsite support staff
- Set up and introduce technical equipment
Work Experience
- approx. 1 - 4 years
Education
- Vocational certificationOR
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Tools & Technologies
- IT asset management tools
Benefits
Generous Parental Leave
- 8 weeks paid parental leave for fathers
- 20 weeks paid parental leave for mothers
Other Benefits
- Very attractive social benefits
Corporate Discounts
- 15% staff discount
Public Transport Subsidies
- 85%-100% yearly travel ticket subsidy
Parking & Commuter Benefits
- Free parking facilities
Learning & Development
- Unlimited LinkedIn learning access
Free or Subsidized Food
- Affordable and healthy staff canteen meals
Bonuses & Incentives
- Bonus payments
Career Advancement
- Career development opportunities
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of IKEA and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
IKEA
Industry
Retail
Description
Das Unternehmen bietet schöne Einrichtungsprodukte und -lösungen, hergestellt mit Rücksicht auf unseren Planeten.
Not a perfect match?
- Roche
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