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Technical Planner Field Service(m/w/x)
Staffing coordination and technical support for field technicians servicing pharmaceutical and food packaging machinery. Background in electrical or mechanical engineering with SAP proficiency required. Subsidized Reka-Checks and on-site charging stations for electric vehicles.
Requirements
- Technical background in electrical, mechanical engineering, or comparable
- Experience as service technician (advantageous)
- Understanding of traveling workforce dynamics
- Empathy for engineers on the road
- Proficiency in SAP and MS Office
- Structured and organized working style
- Accuracy and reliable follow-through
- Robust planning and organizational abilities
- Confidence in responding to short-notice changes
- Familiarity with CMMS/Field Service Management solutions
- Knowledge of capacity-planning concepts
- Fluency in business English
- Knowledge of additional European languages (advantageous)
Tasks
- Coordinate staffing interventions with qualified service technicians
- Provide technical consultation to service colleagues
- Collaborate with Engineering and the Factory
- Assign technicians with necessary skills for each job
- Cooperate with factory or third-party partners for assignments
- Support briefings and provide technical documentation to engineers
- Manage detailed planning responsibilities where required
- Identify and optimize engineer utilization levels
- Collaborate with Centers of Competence to balance workloads
- Organize internal and external training sessions
- Arrange visas, documentation, and travel bookings
- Identify and resolve machine breakdowns via the helpline
- Analyze and troubleshoot undefined machine errors
- Answer machine-related technical questions for customers
Education
Languages
Tools & Technologies
Benefits
Flexible Working
- •Flexible Arbeitszeitmodelle
Additional Allowances
- •Subventionierte Reka-Checks
Parking & Commuter Benefits
- •Ladestationen für Elektroautos
- •Hervorragende Verkehrsanbindung
Company Bike
- •Ladestationen für E-Bikes
Generous Parental Leave
- •Verlängerter Vaterschaftsurlaub
- •Verlängerter Mutterschaftsurlaub
Retirement Plans
- •Überdurchschnittliche Altersvorsorge
Corporate Discounts
- •Corporate Benefit Programm
- •Flottenrabatte
Other Benefits
- •Brand for Employees
Healthcare & Fitness
- •Subventioniertes Fitnessabo
Free or Subsidized Food
- •Erstklassige Verpflegung
- •Gesunde Ernährungsangebote
Team Events
- •Regelmässige Teamevents
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Technical Planner Field Service(m/w/x)
Staffing coordination and technical support for field technicians servicing pharmaceutical and food packaging machinery. Background in electrical or mechanical engineering with SAP proficiency required. Subsidized Reka-Checks and on-site charging stations for electric vehicles.
Requirements
- Technical background in electrical, mechanical engineering, or comparable
- Experience as service technician (advantageous)
- Understanding of traveling workforce dynamics
- Empathy for engineers on the road
- Proficiency in SAP and MS Office
- Structured and organized working style
- Accuracy and reliable follow-through
- Robust planning and organizational abilities
- Confidence in responding to short-notice changes
- Familiarity with CMMS/Field Service Management solutions
- Knowledge of capacity-planning concepts
- Fluency in business English
- Knowledge of additional European languages (advantageous)
Tasks
- Coordinate staffing interventions with qualified service technicians
- Provide technical consultation to service colleagues
- Collaborate with Engineering and the Factory
- Assign technicians with necessary skills for each job
- Cooperate with factory or third-party partners for assignments
- Support briefings and provide technical documentation to engineers
- Manage detailed planning responsibilities where required
- Identify and optimize engineer utilization levels
- Collaborate with Centers of Competence to balance workloads
- Organize internal and external training sessions
- Arrange visas, documentation, and travel bookings
- Identify and resolve machine breakdowns via the helpline
- Analyze and troubleshoot undefined machine errors
- Answer machine-related technical questions for customers
Education
Languages
Tools & Technologies
Benefits
Flexible Working
- •Flexible Arbeitszeitmodelle
Additional Allowances
- •Subventionierte Reka-Checks
Parking & Commuter Benefits
- •Ladestationen für Elektroautos
- •Hervorragende Verkehrsanbindung
Company Bike
- •Ladestationen für E-Bikes
Generous Parental Leave
- •Verlängerter Vaterschaftsurlaub
- •Verlängerter Mutterschaftsurlaub
Retirement Plans
- •Überdurchschnittliche Altersvorsorge
Corporate Discounts
- •Corporate Benefit Programm
- •Flottenrabatte
Other Benefits
- •Brand for Employees
Healthcare & Fitness
- •Subventioniertes Fitnessabo
Free or Subsidized Food
- •Erstklassige Verpflegung
- •Gesunde Ernährungsangebote
Team Events
- •Regelmässige Teamevents
About the Company
SYNTEGON
Industry
Manufacturing
Description
Das Unternehmen ist ein strategischer Partner der Pharma-, Biotechnologie und Lebensmittelindustrie und bietet nachhaltige Verpackungslösungen.
- SYNTEGON
Monteur Verpackungsmaschinen(m/w/x)
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Full-timeOn-siteExperiencedBeringen - SDL HR Services
Mitarbeiterin:in Produktionsplanung und -steuerung(m/w/x)
Full-timeOn-siteExperiencedHenggart - Apleona Schweiz AG
Servicetechniker Elektro im Service und Unterhalt(m/w/x)
Full-timeOn-siteNot specifiedSchaffhausen - ABB AG
Maintenance Operator(m/w/x)
Full-timeOn-siteExperiencedSchaffhausen