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Anton Paar
3mo ago

Technical Customer Support for Material Characterization(m/w/x)

Ostfildern
Full-timeOn-siteExperienced

Description

In this role, you will be the primary support for customers, assisting them with measuring devices and conducting on-site training. Your responsibilities will include hands-on measurements, collaborating with sales, and sharing expertise through workshops.

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Requirements

  • •Business fluent German
  • •Good written and spoken English skills
  • •Class 3/B driver's license
  • •Completed technical/scientific vocational training or degree as a state-certified technician
  • •Basic knowledge of physics and chemistry
  • •Theoretical and practical knowledge of plastics processing and analysis
  • •Initial laboratory experience
  • •Ability to independently plan and conduct customer appointments and training sessions
  • •Confident manner
  • •Structured approach to work
  • •Manual dexterity

Education

Vocational certification

Work Experience

approx. 1 - 4 years

Tasks

  • •Support customers via phone, email, or on-site
  • •Assist with the operation of measuring devices
  • •Procure spare parts for customers
  • •Collaborate with sales colleagues on technical questions
  • •Prepare quotations for customers
  • •Conduct measurements on samples in the lab and on-site
  • •Interpret measurement results and prepare documentation
  • •Guide customers in using measurement software
  • •Install devices and conduct training at customer sites
  • •Organize workshops and seminars

Languages

German – Business Fluent

English – Advanced

Benefits

Flexible Working

  • •Flexible working hours

Bonuses & Incentives

  • •13.5 monthly salaries

Company Bike

  • •Deferred compensation for JobRäder bikes

Retirement Plans

  • •Company pension plan
  • •Capital-forming benefits

More Vacation Days

  • •30 days of vacation

Public Transport Subsidies

  • •Subsidized SSB company ticket

Parking & Commuter Benefits

  • •Free parking spaces
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