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Guldberg GmbH
3mo ago

Technical Customer Support Engineer(m/w/x)

Donauwörth
Full-timeOn-siteExperienced

Description

In this role, you will tackle technical helicopter incidents and collaborate with various teams to develop solutions. Your day-to-day responsibilities will involve providing support for airworthiness, processing documentation inquiries, and preparing technical reports.

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Requirements

  • •Degree in Aerospace Engineering, Engineering Sciences, Mechanical Engineering, or comparable field
  • •Subject-specific additional qualification or equivalent knowledge
  • •Knowledge and experience in areas of responsibility
  • •Experience in customer support
  • •Knowledge and experience in applying aviation regulations
  • •Understanding of general helicopter technology, operations, and maintenance
  • •High reactivity, customer orientation, and strong team skills
  • •Excellent German and English skills (written and spoken)
  • •Willingness to travel domestically and internationally

Education

Bachelor's degree
OR
Vocational certification

Work Experience

approx. 1 - 4 years

Tasks

  • •Handle and document technical helicopter incidents and malfunctions
  • •Analyze and classify technical issues
  • •Collaborate with stakeholders to develop complex technical solutions
  • •Provide technical support to maintain helicopter airworthiness
  • •Identify improvement opportunities based on customer feedback
  • •Process inquiries related to technical documentation
  • •Support the documentation team in creating manuals and service bulletins
  • •Assess reported damages and create repair solutions
  • •Prepare technical reports based on investigations
  • •Participate in proposal and presentation preparation
  • •Take on functional and project-related tasks
  • •Present work results

Languages

German – Business Fluent

English – Business Fluent

Benefits

Learning & Development

  • •Individually tailored training program

Informal Culture

  • •Fair and trustworthy working atmosphere

Team Events

  • •Regular networking events

Corporate Discounts

  • •Benefits in health, insurance, and shopping

Retirement Plans

  • •Company pension scheme

Job Security

  • •Long-term professional perspective
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Guldberg GmbH and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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