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MSMSC Mediterranean Shipping Company

Switchboard Operator & Receptionist(m/w/x)

Genf
Full-timeOn-siteExperienced

Operating multi-line phone system for a global shipping firm with 155 countries. Trilingual in French, English, Italian required. Flexible schedule.

Requirements

  • Trilingual in French, English, Italian
  • Fourth language an asset
  • Excellent communication skills
  • Warm, professional, polite tone
  • Strong writing skills
  • Impeccable spelling
  • Proficiency with Microsoft Office
  • Strong organizational skills
  • Ability to manage priorities
  • Ability to work independently
  • Enjoyment of teamwork
  • Receptionist training
  • Proven experience in similar role
  • Strong customer-service mindset
  • Positive attitude
  • Impeccable presentation
  • Strong interpersonal skills
  • Discretion
  • Professionalism
  • Adaptability in dynamic environment

Tasks

  • Handle incoming calls (French, English, Italian)
  • Handle outgoing calls (French, English, Italian)
  • Operate a multi-line telephone terminal
  • Redirect calls to appropriate contacts
  • Redirect calls to appropriate departments
  • Provide general company information
  • Draft messages (email or paper format)
  • Transmit messages (email or paper format)
  • Maintain an updated shared log of specific communications
  • Manage an internal contact directory
  • Update an internal contact directory
  • Perform simple administrative tasks
  • Transfer calls to Senior Management
  • Welcome business visitors courteously
  • Welcome business visitors professionally
  • Notify employees of visitor arrival
  • Program access badges
  • Manage access badges
  • Enter badge information into dedicated tools
  • Enter badge information into spreadsheets
  • Coordinate meeting room availability
  • Support visitors with meeting rooms
  • Issue visitor badges
  • Provide WIFI access codes
  • Arrange taxi reservations
  • Arrange restaurant reservations
  • Receive deliveries
  • Check delivery notes
  • Sign delivery notes
  • Manage parking spaces
  • Allocate parking spaces
  • Maintain impeccable reception area upkeep
  • Collaborate with ushers

Work Experience

  • approx. 1 - 4 years

Education

  • Compulsory education

Languages

  • FrenchBusiness Fluent
  • EnglishBusiness Fluent
  • ItalianBusiness Fluent

Tools & Technologies

  • Microsoft Office
  • Word
  • Excel
  • Outlook

Benefits

Flexible Working

  • Flexible schedule
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of MSC Mediterranean Shipping Company and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.

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