Techem Energy Services GmbH
kfm. Aushilfe in der Kundenbetreuung(m/w/x)
Part-timeWith HomeofficeNot specified
Dortmund
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The AI Job Search Engine
TE
Techem Energy Services GmbHStudentische Aushilfe im Team Kundenbindung(m/w/x)
Dortmund
Part-timeWorking StudentWith Home Office
Green Job
Description
In this role, you will engage with customers through various channels, assist in legal matters, and help enhance processes based on customer insights, making a meaningful impact on customer retention efforts.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •Enrolled student
- •Very good German language skills in spoken and written form
- •Good to very good MS Office skills (especially Excel & Outlook)
- •High willingness to learn and quick comprehension of new IT systems & processes
- •Careful, structured, and customer-oriented work style – even in stressful situations
- •Interest in customer experience, complaint management, and process optimization
Education
Currently in higher education
Tasks
- •Support the customer retention team with escalation processing and pre-selection
- •Assist external lawyers with ongoing legal proceedings
- •Initiate contact and correspond with customers via phone and in writing
- •Contribute to identifying and implementing process improvements based on customer feedback
Tools & Technologies
MS OfficeExcelOutlook
Languages
German – Business Fluent
Benefits
More Vacation Days
- •30 days’ leave
- •Special paid leave
Modern Equipment
- •Company laptop
Additional Allowances
- •Travel allowance
- •Capital-forming benefits
Retirement Plans
- •Occupational pension subsidy
Flexible Working
- •Flexible working hours
- •Mobile work
Modern Office
- •Modern work surroundings
Snacks & Drinks
- •Free water
- •Fair trade coffee
Mental Health Support
- •Free employee advice
Healthcare & Fitness
- •Active health management
Company Bike
- •Techem leased bike
Corporate Discounts
- •Participation in Corporate Benefits programme
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Techem Energy Services GmbH and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Not a perfect match?
- Techem Energy Services GmbH
Kundenbetreuer(m/w/x)
Full-time/Part-timeWith HomeofficeJuniorDortmund - Techem Energy Services GmbH
Kundenberater(m/w/x)
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TE
Techem Energy Services GmbHStudentische Aushilfe im Team Kundenbindung(m/w/x)
Dortmund
Part-timeWorking StudentWith Home Office
Green Job
New Job?Nejo!
The AI Job Search Engine
Description
In this role, you will engage with customers through various channels, assist in legal matters, and help enhance processes based on customer insights, making a meaningful impact on customer retention efforts.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •Enrolled student
- •Very good German language skills in spoken and written form
- •Good to very good MS Office skills (especially Excel & Outlook)
- •High willingness to learn and quick comprehension of new IT systems & processes
- •Careful, structured, and customer-oriented work style – even in stressful situations
- •Interest in customer experience, complaint management, and process optimization
Education
Currently in higher education
Tasks
- •Support the customer retention team with escalation processing and pre-selection
- •Assist external lawyers with ongoing legal proceedings
- •Initiate contact and correspond with customers via phone and in writing
- •Contribute to identifying and implementing process improvements based on customer feedback
Tools & Technologies
MS OfficeExcelOutlook
Languages
German – Business Fluent
Benefits
More Vacation Days
- •30 days’ leave
- •Special paid leave
Modern Equipment
- •Company laptop
Additional Allowances
- •Travel allowance
- •Capital-forming benefits
Retirement Plans
- •Occupational pension subsidy
Flexible Working
- •Flexible working hours
- •Mobile work
Modern Office
- •Modern work surroundings
Snacks & Drinks
- •Free water
- •Fair trade coffee
Mental Health Support
- •Free employee advice
Healthcare & Fitness
- •Active health management
Company Bike
- •Techem leased bike
Corporate Discounts
- •Participation in Corporate Benefits programme
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Techem Energy Services GmbH and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
Techem Energy Services GmbH
Industry
EnergyAutomation
Description
The company provides services aimed at shaping the future of the energy economy.
Not a perfect match?
- Techem Energy Services GmbH
kfm. Aushilfe in der Kundenbetreuung(m/w/x)
Part-timeWith HomeofficeNot specifiedDortmund - Techem Energy Services GmbH
Kundenbetreuer(m/w/x)
Full-time/Part-timeWith HomeofficeJuniorDortmund - Techem Energy Services GmbH
Kundenberater(m/w/x)
Full-time/Part-timeWith HomeofficeExperiencedDortmund - Daikin Europe NV
Werkstudent Customer Care(m/w/x)
Part-timeWorking StudentWith HomeofficeLeingarten, Bochum, Unterhaching - Vonovia SE
Werkstudent in der Zentralen Technik - Betreiberpflichten(m/w/x)
Part-timeWorking StudentWith HomeofficeBochum