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Sr Director, Business Operations, EMEA(m/w/x)
Directing business operations for rare disease medicine commercialization across EMEA. Advanced degree and 15+ years in biotech/pharma with rare disease commercialization expertise required. Long-term incentive plan and employee stock purchase plan.
Requirements
- Bachelor’s degree in business, Life Sciences, or related field
- Advanced degree (e.g., MBA or MSc)
- 15+ years in biotech, pharmaceutical, or healthcare industry
- Significant experience leading cross-functional projects
- Expertise in rare disease, specialty markets commercialization and operations
- Deep understanding of cross-functional roles
- Experience in launch excellence and field force training (plus)
- Proven track record managing complex regional operations
- Experience with governance processes and strategic planning
- Proven ability to lead cross-functional teams
- Ability to deliver results in matrixed environment
- Excellent project management skills
- Ability to manage multiple priorities in fast-paced environment
- Exceptional teamwork skills
- Organizational and leadership skills
- Strong financial and business acumen
- Strong analytical skills
- Outstanding communication and interpersonal skills
- Solid understanding of supply chain processes
- Solid understanding of P&L management
- Solid understanding of regional healthcare dynamics
- Fluency in English
- Additional regional languages (advantageous)
Tasks
- Drive operational excellence across EMEA.
- Drive excellence in customer engagement.
- Drive excellence in analytics and insight generation.
- Drive excellence in operational and business processes.
- Drive excellence in strategic planning.
- Drive excellence in leadership alignment.
- Drive excellence in governance activities.
- Optimize regional and cluster-level operations.
- Design and execute Quarterly Business Reviews.
- Design and execute country deep dives.
- Design and execute yearly budgeting.
- Design and execute Long Range Plans.
- Design and execute monthly revenue reviews.
- Organize and lead monthly EMEA leadership team meetings.
- Organize and lead GM/Functional Forums.
- Prepare meeting agendas and documentation.
- Conduct meeting follow-ups.
- Facilitate meeting discussions.
- Manage the EMEA field force training hub.
- Develop and implement field force training programs.
- Design and execute field team effectiveness strategies.
- Design and execute field team efficiency strategies.
- Optimize Go-To-Market models.
- Optimize country launch reporting processes.
- Analyze product launch performance.
- Provide insights to General Managers.
- Lead regional Business Analytics and Reporting.
- Coordinate with global, regional, and local leadership.
- Support insight generation and decision-making.
- Create and track cross-functional Key Performance Indicators.
- Liaise with cross-functional teams for integrated performance.
- Supervise digital initiatives and data management.
- Ensure data integrity, optimization, and accessibility.
- Ensure compliance with regional and global standards.
- Deploy, manage, and support regional CRM and digital tools.
- Collaborate with Supply Chain for product availability.
- Oversee EAP and Named Patient Supply services.
- Oversee service performance, financials, and governance.
- Lead operational readiness for pipeline portfolio.
- Identify and lead projects to improve processes.
- Identify and lead projects to improve operational effectiveness.
Work Experience
- 15 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Benefits
More Vacation Days
- Generous vacation time
Other Benefits
- Public holidays
Purpose-Driven Work
- Volunteer days
Bonuses & Incentives
- Long-term incentive plan
Competitive Pay
- Employee stock purchase plan
Mental Health Support
- Employee wellbeing benefits
Healthcare & Fitness
- Fitness reimbursement
Additional Allowances
- Tuition sponsoring
Learning & Development
- Professional development plans
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Sr Director, Business Operations, EMEA(m/w/x)
Directing business operations for rare disease medicine commercialization across EMEA. Advanced degree and 15+ years in biotech/pharma with rare disease commercialization expertise required. Long-term incentive plan and employee stock purchase plan.
Requirements
- Bachelor’s degree in business, Life Sciences, or related field
- Advanced degree (e.g., MBA or MSc)
- 15+ years in biotech, pharmaceutical, or healthcare industry
- Significant experience leading cross-functional projects
- Expertise in rare disease, specialty markets commercialization and operations
- Deep understanding of cross-functional roles
- Experience in launch excellence and field force training (plus)
- Proven track record managing complex regional operations
- Experience with governance processes and strategic planning
- Proven ability to lead cross-functional teams
- Ability to deliver results in matrixed environment
- Excellent project management skills
- Ability to manage multiple priorities in fast-paced environment
- Exceptional teamwork skills
- Organizational and leadership skills
- Strong financial and business acumen
- Strong analytical skills
- Outstanding communication and interpersonal skills
- Solid understanding of supply chain processes
- Solid understanding of P&L management
- Solid understanding of regional healthcare dynamics
- Fluency in English
- Additional regional languages (advantageous)
Tasks
- Drive operational excellence across EMEA.
- Drive excellence in customer engagement.
- Drive excellence in analytics and insight generation.
- Drive excellence in operational and business processes.
- Drive excellence in strategic planning.
- Drive excellence in leadership alignment.
- Drive excellence in governance activities.
- Optimize regional and cluster-level operations.
- Design and execute Quarterly Business Reviews.
- Design and execute country deep dives.
- Design and execute yearly budgeting.
- Design and execute Long Range Plans.
- Design and execute monthly revenue reviews.
- Organize and lead monthly EMEA leadership team meetings.
- Organize and lead GM/Functional Forums.
- Prepare meeting agendas and documentation.
- Conduct meeting follow-ups.
- Facilitate meeting discussions.
- Manage the EMEA field force training hub.
- Develop and implement field force training programs.
- Design and execute field team effectiveness strategies.
- Design and execute field team efficiency strategies.
- Optimize Go-To-Market models.
- Optimize country launch reporting processes.
- Analyze product launch performance.
- Provide insights to General Managers.
- Lead regional Business Analytics and Reporting.
- Coordinate with global, regional, and local leadership.
- Support insight generation and decision-making.
- Create and track cross-functional Key Performance Indicators.
- Liaise with cross-functional teams for integrated performance.
- Supervise digital initiatives and data management.
- Ensure data integrity, optimization, and accessibility.
- Ensure compliance with regional and global standards.
- Deploy, manage, and support regional CRM and digital tools.
- Collaborate with Supply Chain for product availability.
- Oversee EAP and Named Patient Supply services.
- Oversee service performance, financials, and governance.
- Lead operational readiness for pipeline portfolio.
- Identify and lead projects to improve processes.
- Identify and lead projects to improve operational effectiveness.
Work Experience
- 15 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Benefits
More Vacation Days
- Generous vacation time
Other Benefits
- Public holidays
Purpose-Driven Work
- Volunteer days
Bonuses & Incentives
- Long-term incentive plan
Competitive Pay
- Employee stock purchase plan
Mental Health Support
- Employee wellbeing benefits
Healthcare & Fitness
- Fitness reimbursement
Additional Allowances
- Tuition sponsoring
Learning & Development
- Professional development plans
About the Company
Ultragenyx Pharmaceutical
Industry
Pharmaceuticals
Description
The company leads the future of rare disease medicine by creating innovative treatments and a supportive environment for patients and employees.
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