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ULUltragenyx Pharmaceutical

Sr Director, Business Operations, EMEA(m/w/x)

Basel
Full-timeOn-siteSenior

Directing business operations for rare disease medicine commercialization across EMEA. Advanced degree and 15+ years in biotech/pharma with rare disease commercialization expertise required. Long-term incentive plan and employee stock purchase plan.

Requirements

  • Bachelor’s degree in business, Life Sciences, or related field
  • Advanced degree (e.g., MBA or MSc)
  • 15+ years in biotech, pharmaceutical, or healthcare industry
  • Significant experience leading cross-functional projects
  • Expertise in rare disease, specialty markets commercialization and operations
  • Deep understanding of cross-functional roles
  • Experience in launch excellence and field force training (plus)
  • Proven track record managing complex regional operations
  • Experience with governance processes and strategic planning
  • Proven ability to lead cross-functional teams
  • Ability to deliver results in matrixed environment
  • Excellent project management skills
  • Ability to manage multiple priorities in fast-paced environment
  • Exceptional teamwork skills
  • Organizational and leadership skills
  • Strong financial and business acumen
  • Strong analytical skills
  • Outstanding communication and interpersonal skills
  • Solid understanding of supply chain processes
  • Solid understanding of P&L management
  • Solid understanding of regional healthcare dynamics
  • Fluency in English
  • Additional regional languages (advantageous)

Tasks

  • Drive operational excellence across EMEA.
  • Drive excellence in customer engagement.
  • Drive excellence in analytics and insight generation.
  • Drive excellence in operational and business processes.
  • Drive excellence in strategic planning.
  • Drive excellence in leadership alignment.
  • Drive excellence in governance activities.
  • Optimize regional and cluster-level operations.
  • Design and execute Quarterly Business Reviews.
  • Design and execute country deep dives.
  • Design and execute yearly budgeting.
  • Design and execute Long Range Plans.
  • Design and execute monthly revenue reviews.
  • Organize and lead monthly EMEA leadership team meetings.
  • Organize and lead GM/Functional Forums.
  • Prepare meeting agendas and documentation.
  • Conduct meeting follow-ups.
  • Facilitate meeting discussions.
  • Manage the EMEA field force training hub.
  • Develop and implement field force training programs.
  • Design and execute field team effectiveness strategies.
  • Design and execute field team efficiency strategies.
  • Optimize Go-To-Market models.
  • Optimize country launch reporting processes.
  • Analyze product launch performance.
  • Provide insights to General Managers.
  • Lead regional Business Analytics and Reporting.
  • Coordinate with global, regional, and local leadership.
  • Support insight generation and decision-making.
  • Create and track cross-functional Key Performance Indicators.
  • Liaise with cross-functional teams for integrated performance.
  • Supervise digital initiatives and data management.
  • Ensure data integrity, optimization, and accessibility.
  • Ensure compliance with regional and global standards.
  • Deploy, manage, and support regional CRM and digital tools.
  • Collaborate with Supply Chain for product availability.
  • Oversee EAP and Named Patient Supply services.
  • Oversee service performance, financials, and governance.
  • Lead operational readiness for pipeline portfolio.
  • Identify and lead projects to improve processes.
  • Identify and lead projects to improve operational effectiveness.

Work Experience

  • 15 years

Education

  • Bachelor's degreeOR
  • Master's degree

Languages

  • EnglishBusiness Fluent

Benefits

More Vacation Days

  • Generous vacation time

Other Benefits

  • Public holidays

Purpose-Driven Work

  • Volunteer days

Bonuses & Incentives

  • Long-term incentive plan

Competitive Pay

  • Employee stock purchase plan

Mental Health Support

  • Employee wellbeing benefits

Healthcare & Fitness

  • Fitness reimbursement

Additional Allowances

  • Tuition sponsoring

Learning & Development

  • Professional development plans
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Ultragenyx Pharmaceutical and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.

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